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Zyla

Zyla

www.zyla.com
What is your customer experience with Zyla?

Zyla Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Zyla has a 1.0 star rating from 1 review, with consumers mostly dissatisfied; recent Zyla reviews warn "DON'T DO BUSINESS WITH THIS COMPANY" and cite poor customer service and high price level.

Key Takeaways for Future Customers

  • Expect issues resolving account access and two‑factor authentication per Zyla reviews when contacting support.
  • Consider potential trouble with billing, refunds, or membership features before committing.

Negative Feedback / Risk Areas

  • Repeated customer complaints about nonexistent or unresponsive customer service and delayed identity verification.
  • One reviewer alleged inability to access business revenue and long hold times, raising serious Zyla customer complaints concerns.

Positive Feedback

No positive comments were reported in the provided review set.

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Latarsha V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

ZYLA’S HORRIBLE CUSTOMER SERVICE since DECEMBER 2025

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cannot access funds as 2FA codes are blocked after phone number change; customer service is unresponsive.
  • - BBB complaint filed; escalated to IT.

I changed my phone number so I am unable to receive codes for 2FA. This prevents me from accessing my business revenue.

I have emailed and called their nonexistent customer service numerous times, and no one can seem to help me with updating my number OR simply verifying my identity! I filed a complaint with the BBB and have even sat on hold for over 45 minutes trying to speak to an actual person. Unfortunately, they seem to get busy with other customers before they open because I called the minute they opened. I was told that my case was being escalated to the IT department about a month ago, but Im curious why IT would need to verify my identity to access my money?!

This screams SCAM COMPANY!!! I plan to use every social media platform available to raise awareness about these companies who target small businesses!

Cons:
  • Horrible customer service

Preferred solution: Access to my business account to access my money.

User's recommendation: DON’T DO BUSINESS WITH THIS COMPANY

View full review
3 comments
Guest

What a bonehead move on your part when you changed your number but forgot this (and probably other) accounts YOU set up 2FA. Way to deflect and assign blame.

Guest
reply icon Replying to comment of Guest-2816357

Why do you shut up? I have time today to give you all the smoke that you’re looking for!

What’s more, why not show who you really are and stop hiding behind your keyboard. Social media has given you idiots a ton of courage!

Guest
reply icon Replying to comment of Guest-2816357

What do you suggest should have been done differently? You know, since you’re a subject matter expert and all.

View more comments (2)

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