
ZURU Toys
ZURU Toys Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ZURU Toys has 1.7 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fun to build, Nice toys, You think your getting something cool.
Cons: Damaged part, Deceptive marketing, Its cardboard.Recent recommendations regarding this business are as follows: "Definitely buy it. They’re awesome. I just unfortunately I got one of the defective packages. But they’re awesome. You can use them literally at any age I’m 20 years old and I use the grocery one to make a magnetized grocery list on my fridge.", "Dont buy", "Boycott everything from Hong Kong", "Set are great to work on", "But at your own risk".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ZURU Toys has 1.7 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fun to build, Nice toys, You think your getting something cool.
Cons: Damaged part, Deceptive marketing, Its cardboard.Recent recommendations regarding this business are as follows: "Definitely buy it. They’re awesome. I just unfortunately I got one of the defective packages. But they’re awesome. You can use them literally at any age I’m 20 years old and I use the grocery one to make a magnetized grocery list on my fridge.", "Dont buy", "Boycott everything from Hong Kong", "Set are great to work on", "But at your own risk".
Most users ask ZURU Toys for the refund as a solution to their issues.
Media from reviews


This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Issue
I opened the Harry Potter candy shop sugar skull kit, and I was very sad to see that part of my toy was broken. It was leaking resin all over the place and I just wanted to let you know that you know like this was really sad, but hopefully it can be resolved soon.
User's recommendation: Definitely buy it. They’re awesome. I just unfortunately I got one of the defective packages. But they’re awesome. You can use them literally at any age I’m 20 years old and I use the grocery one to make a magnetized grocery list on my fridge.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing part
Set (83172) wheel was damaged out of the box. Please let me know if you need more information. Set will not be complete without the wheel.
- Fun to build
- Damaged part
Preferred solution: Replacement part
User's recommendation: Set are great to work on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDECEPTIVE MARKETING for children
"Each package contains 2 to 4 ducks". How about the kid that gets 2 ducks instead of 4?
I say 5,000% tariffs on Turu Toys!
- Deceptive marketing
Preferred solution: Full refund
User's recommendation: Boycott everything from Hong Kong
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Ballon are bad
Bunch o ballons bow slingshot doesnt work good and says 130 feet but doesnt even go 30 and we are not pleased with this horrendous preformance.
User's recommendation: Dont buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing parts
I purchased two of the 'My Mini Baby' and both of them had no babies! I tried to return to the place of purchase and they said to contact Zuru.
I emailed Zuru multiple times but have never heard back.
I even called and left a detailed message, including my email, but I have not heard back from anyone! I would not recommend.
- Nice toys
- Missing parts
Preferred solution: Full refund
User's recommendation: I would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No response about missing pieces
Company fixed the issue and I have been provided with apology.
I reached out about missing stickers in my daughter's Mini Brands foodcourt. They responded by asking for information so they could replace it.
I then sent them what they needed, but I'm no longer receiving replies from Zuru. It's very frustrating since I told my daughter they would replace it, and now I receive no response.
Preferred solution: The stickers to the food court or the replacement.
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing pieces
The product was missing the head and leg. All my autistic kid got for his birthday was the body of an ankylosaurus. Very pissed, I want this issue resolved immediately already.
Preferred solution: Full refund
User's recommendation: But at your own risk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |***
It's been like 3 weeks and they still haven't resolved the issue and when I call the number it just rings then hangs up.... very stressful and annoying all I want is them to replace the product... that is it!!
Noone has gotten back to me about anything it's *** It's like thier purposely trying to avoid you when they messed up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerXshot motorized rage don’t work
The gun spins, but bullets don't come out. Please help. We have tried every instruction and it's still not working.
Preferred solution: Instructions and assistance
Purchased four x shot hper gel with nopellets
Purchases hypergel clutch guns four of them with no hyper gel pellets so I cannot use these guns hard to get a hold of customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConcern
I have purchased a dozen mini dino smasher eggs and every one has a triceratops. I even bought the last two in the store hoping to get a different one but it never is.
Can you please send me the stegosaurus? Please phone me at 905-971-****.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShotty products
I bought these 5 surprise toys and they are expensive: 7.00, 7.50. Out of the 5, 3 are literally just cardboard and one button-pushing thing is not a mini toy!
I'm so upset. In the booklet, they have Care Bears and little controllers. Seriously, a Rubik's cube, a glow in the dark Care Bear! I keep getting cardboard stuff and mini marker box.
Come on, I have spent so much money on these! What is going on?
- You think your getting something cool
- Its cardboard
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Question about one of the toys
My daughter and I went to Walgreens. We walked to the Walgreens near us because she was really hooked on this Puppy Rainbow Corn Surprise that said there were over 10 to collect.
We expected there to be 10 little figurines inside the giant bag, or ball, whatever you want to call it, which was 16 bucks, but we got one terribly tiny figurine and a little baggie of really small slime that was really sticky. I'm very disappointed and I'm pissed.
User's recommendation: Do not buy from this brand
Bunch o balloons
The bunch of balloons we bought are very hard. They won't pop and when they do, it leaves welts on our children.
They are supposed to be fun, but our children are getting hurt by them. We cannot contact the company because the number just beeps like a busy signal.
Preferred solution: Full refund
User's recommendation: Do not purchase
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