ZURU Toys
ZURU Toys Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ZURU Toys has 2.1 star rating based on 16 reviews. Consumers are mostly dissatisfied and many ask for a refund after receiving defective or incomplete items; ZURU Toys reviews note repeated customer complaints and slow customer service responses.
Key Takeaways for Future Customers
- Expect possible missing parts or damaged items; keep order photos for claims.
- Prepare for delays getting replacements or replies; persistence may be needed.
- Popular products are fun and collectable but inspect immediately on receipt.
Negative Feedback / Risk Areas
- Frequent missing pieces and broken items out of the box.
- Poor or no follow-up from customer service after initial contact.
- Safety and defect reports including damaged blasters and material shedding.
Positive Feedback
Customers praise cute toys and instances of excellent quality and fun collectible lines.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ZURU Toys has 2.1 star rating based on 16 reviews. Consumers are mostly dissatisfied and many ask for a refund after receiving defective or incomplete items; ZURU Toys reviews note repeated customer complaints and slow customer service responses.
Key Takeaways for Future Customers
- Expect possible missing parts or damaged items; keep order photos for claims.
- Prepare for delays getting replacements or replies; persistence may be needed.
- Popular products are fun and collectable but inspect immediately on receipt.
Negative Feedback / Risk Areas
- Frequent missing pieces and broken items out of the box.
- Poor or no follow-up from customer service after initial contact.
- Safety and defect reports including damaged blasters and material shedding.
Positive Feedback
Customers praise cute toys and instances of excellent quality and fun collectible lines.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cary, Illinois
Missing parts to my mini baby crib
My mini baby crib is missing a wheel and a part to attach the pink heart to the crib. The rest is there.
This is the last crib I needed. Please send the parts.
- Cute
Preferred solution: Parts
User's recommendation: Hope to get the parts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dayton, Ohio
I purchased a Disney my mini baby ball...
I purchased a Disney My Mini Baby Ball and got a Winnie Pooh crib, and it was missing one wheel. Very disappointed. I really love the minis and would like a wheel for the crib if possible.
- Cute toys
- Small parts
Preferred solution: Deliver product or service ordered
User's recommendation: Always reach out to the company to resolve a issue
Langley, British Columbia
Danger
The toys will spread toxic silica dust into your children's eyes! My child stretched the arms of a smasher doll, the arm ripped off with minimum force, silica dust exposure was exponential! ?
- Blinded or poisoned kids
Preferred solution: You're going to have to wait.
User's recommendation: Don't do this to your children!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Steubenville, Ohio
I've reached out to try to get a...
- Seeking replacement for a damaged fashion-pack item after 2 months; initial reply came, but no follow-up after I sent the information and pictures.
I've reached out to try to get a replacement for a messed up item in a fashion pack almost 2 months ago. Had someone reply to the initial email but then when I replied with all the excessive information I had to send back I got no response after.
I have all the information in pictures required I just want a replacement for the item that came unusable...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Recently purchased an X shot insanity...
Recently purchased an X shot insanity motorized range fire the stand that came with. It broke after putting another X shot weapon on top of it.
The mad mega barrel.
The stand ended up cracking. Is there a way I could get a replacement?
Preferred solution: Replacement of piece of product
Durrington, Wiltshire
Hi, My Sons toy which I have just paid...
I have emailed twice and have not heard anything back!!!
Hi,
My Sons toy which I have just paid £25 settling pounds for had missing parts with a batterey that doesnt even work!!!
How is that even possible and why arent the toys checked before selling?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items
- 2 items missing in 8 balls.
- Hours were spent driving.
- I have 2 collector cases, all complete, and I don't collect the food mini verse except rares.
I bought 8 balls of s2w2 books 2 balls had missing items . It took me hours of driving store to store to find these.
I have collected since series one. All seiers . And have never had this happen. I spend alot of money for this hobby I have 2 of each collector cases all complete.
The only was I dont collect its the food mini verse. ( except the rares)
- High quality
- Too many duplicates
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Leandro, California
Haven’t received order
It's been almost a whole month since I ordered fugglers—3 of them—off the fuggler website. I have not received anything.
Preferred solution: Deliver product or service ordered
User's recommendation: Has taken more than a month to even respond to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Missing parts
Ironing board has 2 of the same legs. Can not assemble.
Love the brands super fun.
I'd love to get a replacement. Thank you
Preferred solution: Missing Leg or replacement please
San Marcos, Texas
Part replacement
No answer. I left a voicemail.
No answer. I left a voicemail.
No answer. I left a voicemail.
No answer. I left a voicemail.
- Excellent quality
- Difficult to source replacement parts
Preferred solution: Contact on how to purchase replacement parts
San Antonio, Texas
They won’t answer
I drop my gel blaster outside and it wont shoot out bullets but it turns on and I have to battery in and its charged
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items
Great, Until the last 7 mini brand books ( 50 plus) . Over 55.00 for them and each had missing items. Thats half a box which ive bought 2 full boxes 110 for each
I have bought 2 full boxes of 50 plus mini brands. A total of 7 balls had missing items.
Instead of 5 bags, there were only 3. How do I get a replacement for this?
- Fun always adding new
- Hard to fin
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHigh chair back rest
I got a ball. I got the high chair.
I went to put on the backrest, but I can't get the thing to stay on. I would like for your company to replace it.
- Better quality product
Preferred solution: Deliver product or service ordered
User's recommendation: Make a stronger back rest and one piece back rest.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTwo missing items
- Customer reports missing charger and gel pellet packets for XSHOT Glow Gel Blaster purchased Tuesday the 5th; requests help with returns.
So i got a xshot glow gel blaster Tuesday on the 5th I did not get the charger and the packets of gel pellets I look everywhere in the box and the packets it came in I cant find it how would I go about it if I have to return it to the store or if you guys can help me I am looking forward to talk with you guys thank you and have a great day
- Good quality
- Not getting all the parts
Preferred solution: Joe beads battery charger
Schertz, Texas
Defective blaster
Bought the new piston pump. Lucky to get 20-30 foot shots.
Emailed several times with a "we'll get back to you" response. Don't buy zuru or x-shot toys
User's recommendation: Buy from out of darts or Frontline foam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisappointment
Does this look like ivy? This is a waste of money, and I would like to speak to someone right now. ASAP, the quality is horrible.
Preferred solution: Full refund
User's recommendation: DO NOT BUY. THIS IS A DISRESPECTFUL DISAPPOINTMENT
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