
Zurich North America
Zurich North America Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zurich North America has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Run away!".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnpaid Claims : Case# 15901**** Zurich American Insurance
Despite numerous emails and phone calls, their third party Adjuster, American Claims Management (ACM) is very unprofessional and not responding to their valued customers making us so disappointed and perturbed. The most alarming is that the claim due to the hail damage in question is two years old and their final check is still awaited despite following up with even their President, Dhara and Director, Barnard and Manager, Patricia and Charlotte several times.
It looks like the ACM dont understand the importance despite paying them a hefty premium of over $3800 per annum and they substantially hiked the premium recently. We never had issues with other Insurance Companies in the past.
Hope, ACM will resolve this 2 year-long issue on priority basis once for all and send us the necessary check professionally without any further delay. : Case# 15901****
Preferred solution: Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCLAIM # 15901**** - Zurich American Insurance Company (Arrowhead)
Case# 15901****
Despite numerous emails and phone calls, their third party Adjuster, American Claims Management (ACM) is very unprofessional and not responding to their valued customers making us so disappointed and perturbed. The most alarming is that the claim due to the hail damage in question is two years old and their final check is still awaited despite following up with even their President, Dhara and Director, Barnard and Manager, Patricia several times.
It looks like the ACM dont understand the importance despite paying them a hefty premium of over $3800 per annum and they substantially hiked the premium recently.
We never had issues with other Insurance Companies in the past. Hope, ACM will resolve this 2 year-long issue on priority basis once for all and send us the necessary check professionally without any further delay.
Preferred solution: Full refund
User's recommendation: Run away!
American Zurich BBB bad reviews
Heres an actual email from Chicago BBB for American Zurich.Case ID#: 9445****
Business Name: Zurich in North America
We have received your most recent correspondence in the above-mentioned case. You have indicated that you are not satisfied with the business' response in the matter. Unfortunately, the BBB can not pursue the matter further as the business has not made any further concessions to their original response. At this time your case is being closed at our BBB as unresolved, which will be reflected on the company's business review. I would not recommend using this insurance company either for workers comp for a business or for personal needs.
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