Oh my gosh, I had an experience there where they were so rude as well. I will never shop there again. I too bought a deal on black Friday. It was buy a pair of pants and get one, 1/2 off. I did it on the internet and when the pants came I did not like the one at all. I...Read more
Last year I ordered a bunch of items from your online site and a hoodie came with the security tag still attached. I needed to drive to the nearest store and ask them to remove it. It was very inconvenient and pretty much negated the reason for shopping online. Again...Read more
I had a horrible experience at zumiez. I went into the store there was a sweater dress I talked to the guy about getting a bigger size Then we had a whole conversation about the price of the dress the clearance price is $80 and he told me that I could get 50% off I...Read more
Short Review for March 08, 2017
by anonymous #1018268
Shopped at my local Zumies and had an okay experience.. except the employee checking out my clothes made some inappropriate remarks about my preferences. Felt like I was being ridiculed for my taste and now I look to see if that employee is there before I enter.
Zumiez Customer Care Review
by anonymous #998151
Your employees are lazy, dont do thier jobs and just sit on thier *** while customers are needing assistance. They could not answer any questions efficiently and did not offer to build the skateboard I bought for my son. The trainee was made to work the register and started a confrontation with the other employee. Absolutely ridiculous!!!
Zumiez Shipping Service Review
by anonymous #982902
I orderes a necklace that was $64.00 and they sent me the wrong one. Turns out it was $146 and 24K so a goid mistake on their part
Zumiez Customer Care Review
by anonymous #979394
2 male employees were bragging about how much *** they bought and bringing *** with them on their uber ride. My family will never shop at this store again.
I had 7 online orders shipped to the Zumiez store located at Queens Center Mall, NY 11373. I picked up 4 of them one day and could not carry the rest but the associate told me I could leave them and get them another day and I trusted them which was a huge mistake. I...Read more
On December 30 around 3:30pm my son and friends enter you store at Tyler Mall. Nationally of the boys are as follow Asian, Latino, Caucasian and African American (ages 15-16). The only reason I bring up their race is because of how your employee Noah treated them. The...Read more
Went to the zumiez store in katy, texas in the katy mills mall. I was looking for a backpack and shoes. One of the employees did direct me to where they were but after that, him and 2 other staff members had the very tall ladder and had a bowl at the very top. This...Read more
Zumiez is a giant ripoff. They double charge your credit cards, don't honor advertised promos and general have a REAL bad attitude. Bait and switch is there business strategy. "thought that was illegal." guess not. GO elsewhere! Zumiez is a giant ripoff. They double...Read more
Not a huge deal but it still makes me mad. I shop at zumiez a lot, and I'm a pretty regular enough customer that most employees know me. Whenever I'm in there I like to look at the complete longboards and cruisers and try them out (stand on it, move slowly and feel how...Read more
I am all about writing personalized notes as customer service in a professional way but would never allow my staff or even think myself to write a note to a male client of mine like this. It is unprofessional and honestly neither of us were happy about it. I've bought...Read more
Today I was in the Zumiez store at the Citadel mall in Colorado Springs looking for a gift for my girlfriend. I'm from out of state and have never been to this store before. I was in the store for about 30 seconds when I went to the cashier and asked if they had what I...Read more