I paid for six months and they closed the studio refusing to give refund!
After being a loyal customer and always paying and renewing the mandatory 6 month contract on time, Z Ultimate repaid us with dishonesty. They took our 6 month payment and then closed the studio a month later. They refuse to give us a refund for the months we received no service. They are open in other locations, but we are unable to drive out of town. DO NOT go to this company for your martial arts training! Our new studio's training is better, is open more days per week, and is a month by month payment system. ZUltimate is dishonest and treated one of its best students and his family with zero respect and loyalty.
Sensei's are not dependable
Update by user Jul 12, 2012
One issue was resolved. Definitely worth trying the free month they offer. Despite what they say, never attend class when ill.
Original review posted by user May 19, 2012The sensei's of Z-Ultimate self defense studios in Walnut, CA. are not who I thought they would be. There are several things I don't like about them but only one thing I HATE! The main instructors left when I was really sick at his dojo! I couldn't hardly walk let alone drive. I didn't have anyone to help me out! I had just invested $7000.00 in that dojo a few months prior! How could anyone be so cruel! I hope this never happens to anyone. Sign up at your risk! I know it wasn't their job to drive me to the hospital but it's never my job to help someone in need yet I still do it!
Thousand Oaks, California
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