Sravani S

Order did not placed till now

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I ordered in zoya 6 set of bras on 6th of nov but i did not get any delivery.. Dispatch the product as soon as possible..

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Loss:
$299

Preferred solution: Deliver product or service ordered

sravani G Yex

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Verified Reviewer

Order did not received till now

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Ordered a 6 pack bra and panty set from Zoya fashion on 5th November 2020 and received the order and payment confirmation by email, but didn't receive any shipping confirmation.

order no: #1053

Didn't receive any product until now which is said to be delivered within a week. Trying to reach customer service for a long time and didn't get any appropriate answer in return. Highly disappointed in the service provided.

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Cons:
  • Bad customer service

Preferred solution: Deliver product or service ordered

User's recommendation: not recommended

sravani G Yex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ramchandrapuram, Telangana

Order did not received till now

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Ordered a 6 pack bra and panty set from Zoya fashion on 5th November 2020 and received the order and payment confirmation by email, but didn't receive any shipping confirmation. Didn't receive any product until now which is said to be delivered within a week.

Trying to reach customer care for a long time and can't get a response from you people. Bad customer service.

order no: 1053

will you let me know the shipping status or refund the amount?

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User's recommendation: Not recommended

Orma Bnj

Great nail polish but terrible customer service.

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Unlike most companies these days who understand that providing quality customer service is key to growth and success this company does not. I placed a large order and while I was waiting for it to arrive they ran a sale.

I called and explained that I had just placed the order and hadn't received it yet and requested a price adjustment or accommodation. They said no. It's the policy. Thinking people, not machines, make policy.

Have some common sense and decency Zoya. Companies who value their customers show good faith and respect for those who support them.

If you was to grow, customer service is important. Shame on Zoya.

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Loss:
$10
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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