ZOX
ZOX Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ZOX has a 3.7 star rating from 6 reviews with mostly neutral sentiment and 33% would likely recommend; recent ZOX reviews show mixed experiences around delivery and product function.
Key Takeaways for Future Customers
- Expect variable delivery times and confirm tracking when ordering; customer service response can resolve lost shipments.
- Check item functionality on receipt; some users report nonworking bracelets and missing parts but replacements were sometimes sent.
- Be aware of refund and returns policies before purchase when considering refunds or credits.
Negative Feedback / Risk Areas
- Frequent customer complaints about never receiving orders or delayed shipping.
- Poor access to live support and difficulty contacting customer service.
- Reports of products not working and dissatisfaction with refund handling.
Positive Feedback
Some customers received prompt replacements, helpful responses, and satisfactory resolution for missing parts, and value privacy, data security, and discount offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ZOX has a 3.7 star rating from 6 reviews with mostly neutral sentiment and 33% would likely recommend; recent ZOX reviews show mixed experiences around delivery and product function.
Key Takeaways for Future Customers
- Expect variable delivery times and confirm tracking when ordering; customer service response can resolve lost shipments.
- Check item functionality on receipt; some users report nonworking bracelets and missing parts but replacements were sometimes sent.
- Be aware of refund and returns policies before purchase when considering refunds or credits.
Negative Feedback / Risk Areas
- Frequent customer complaints about never receiving orders or delayed shipping.
- Poor access to live support and difficulty contacting customer service.
- Reports of products not working and dissatisfaction with refund handling.
Positive Feedback
Some customers received prompt replacements, helpful responses, and satisfactory resolution for missing parts, and value privacy, data security, and discount offers.
New York, New York
I ordered bracelet but didn’t receive one. I got charm but no bracelet
I even got medical info sleeve for bracelet but no bracelet. I don't have order #. I also got a charm.
- Nice idea
- Did not receive product
Preferred solution: Deliver product or service ordered
User's recommendation: None until issue resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Picayune, Mississippi
I paid $12 for 2 day shipping and it’s day 3 and it still hasn’t came in
I paid the extra for two-day shipping because I wanted it fast, but today is day 3, and I still don't have it. The carrier hasn't even picked it up yet.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pearland, Texas
We’re prompt in getting back with me!
Wasnt the companies fault. My merchandise was lost in the mail. After they were contacted, they responded with sending another braclet out to me.
Los Angeles, California
I BOUGHT A TEMPLATE FROM THEM YEARS AGO
AND THEY ARE CONSTANTLY POSTING ARTICLES ON MY WEBSITE AND THERE'S NO WAY TO FIGURE OUT HOW TO DISABLE THEIR ARTICLES. UNREAL.
Johnson City, Tennessee
Bracelets don’t work
- - None of my bracelets work.
- - I’ve tried tutorials and online chat.
- - They want $5 for help; I bought 12 bracelets and won’t pay more.
None of my bracelets work. Ive watched tutorial and tried everything.
Talked to the computer online. Wanted me to join Justanswer for 5.00 to get help.
I bought 12 braceletsIm not paying more for something that hasnt worked at all. Im very disappointed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
Can not talk to live person and never received order .
- - Order canceled; I never received it.
- - Tracking shows it arrived 10/18 at USPS and never left.
- - I cannot talk to a person and am dissatisfied.
Cancel order, I never received it and it shows it arrived 10/18 at USPS and never left. I cannot talk to a person.
I needed it before now and missed a birthday. I am so dissatisfied with your service.
- Non
- Not friendly user for elderly
- Never received order
Preferred solution: Full refund
User's recommendation: Do not order from company , you can not receive help
Johnson City, Tennessee
Bracelets don’t work
I needed to speak with a live person. Thought I might get a call back.
I ordered about 12 or 13 bracelets and none of them work on my phone or my friends phone. We both have iPhones. How can I make them interactive?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need help choosing a watch band
They contacted me. I have no issues.
ZOX did a great job. I shouldn’t have contacted them, pissed off.
User's recommendation: ZOX did a great job. I have no issues.
Orlando, Florida
Find out about an order
- - Cannot reach a live agent.
- - Order 320**** is shown as shipping to California; the customer lives in Deland, FL and seeks destination information.
Terrible customer service. Cannot talk to a person!
Order no. 320****. According to your records, this order is being shipped to California.
I live in Deland, FL. Can I please get some information as to where my order is going?
- No customer service
Preferred solution: Deliver product or service ordered
Missing parts in my order.
I received my package and two items were missing. I reported it to the company, and they sent the missing items very quickly with no extra charge to me. Love the items.
User's recommendation: I highly recommend it to anyone wanting one of these bracelets.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed
Call and left email address three or four times and still no answer. Just wanting to know when my shipment will arrive in Spring Texas.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I can't order on line. Won't go through
Haven't received order yet, so cant rate delivery and product yet.Awaiting delivery to see quality and delivery time. Also awaiting to see if correct order is delivered.
Preferred solution: Deliver product or service ordered
Roy, Utah
I will leave a review when I get my purchase order Thank you D Gabaldon 801-644-****
Haven't received my purchase order order # 257**** places order on the 20 of July Thank you D Gabaldon 801-644-****
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost order No tracking
They found my shipment lost and immediately sent out a new order I just received today. Plus they gave me lots of bonus points for my inconvenience. Thank you
User's recommendation: This site help get mento where I needed to be
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
North Las Vegas, Nevada
Return/refund
- - I returned the item and paid over $7 to ship back.
- - I was told I got store credit via email.
- - I want a full refund of what I paid.
I returned the item which I had to pay over 7 dollars to send it back. then I get a email saying Ive been given credit for the item that I can use on the website..WHAT!
I dont want credit I want a total refund of what I paid for it.
And you cant call the company its all done by emails. Very disappointed.
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