Zoraro

I ordered a circle making device for use in my artwork. It was $42, but seemed like a useful tool, so I ordered it.

When it arrived, the corner of the box was crumpled (like it had been dropped) and the device was unusable when I took it out of the box. It was completely broken. I contacted the company and they replied right away, saying that they needed the order number, product description, etc. I sent them the required information and they said that, to better serve me, I should send a description of the problem and a video of it, if possible.

I sent both, describing by text and demonstrating by video, the extent of the damage. The next text they sent said that, in order to get a refund, I would have to ship it back to China at my own expense or I could keep it as a gift and they would knock 10% off the purchase price! So I could keep a completely useless piece of garbage for only $37.80! These people are scam artists in the extreme!

My advice is never even buy a toothpick from these dirtbags! They have their website and communications structured so that its nearly impossible to lodge a complaint or dispute a charge.

This after assuring that they provide easy returns and guaranteed refunds. *** Avoid at all costs, unless you like to be cheated!