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Zoomer Wireless

Zoomer Wireless

www.zoomerwireless.ca
What is your customer experience with Zoomer Wireless?

Zoomer Wireless Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Zoomer Wireless has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and a recent recommendation is "Run away". Reviews cite high price, poor product diversity, and company closure signals.

Positive Feedback

One reviewer recalled Zoomer was once inexpensive compared with alternatives.

Negative Feedback / Risk Areas

  • Frequent Zoomer Wireless reviews note severe customer service failures.
  • Customer complaints include unexpected billing of $400 and refusal of refunds.
  • Reports of holding old numbers hostage and intrusive ads before calls.
  • Limited product diversity and signs the company is closing.

Key Takeaways for Future Customers

  • Check billing and disputed charges carefully before switching.
  • Confirm number portability and avoid relying on their customer service.
  • Consider alternatives rather than a subscription or membership with Zoomer Wireless.
View full overview ›

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Allan S Cdf

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Verified Reviewer

Dissatisfaction with everything

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AI Highlights
  • - Zoomer closes in the new year.
  • - They were not great but cheap.
  • - Ads started before calls.
  • - Now they say I owe $400 and keep old numbers hostage.
Updated by user Dec 18, 2024

Zoomer are closing at the end of 2024, so they have 0 staff. All my communications end up with Rogers (who actually own the equipment that Zoomer uses).

They started by holding our number hostage.

Now it's too late to retreive but they still claim I owe for unused data.This is far from over. I'm fed up with Rogers and its' puppet companies!

Original review Dec 11, 2024

Zoomer is closing in the new year and it comes as no surprise. They have never been great but at least they were cheap.

When they started dropping in commercials before the calls went through, that was it for me. Now they say I owe $400.

For what I don't know. They now tell me they are holding our old numbers hostage.

Loss:
$400

Preferred solution: Full refund

User's recommendation: Run away

View full review
1 comment
Marzipan P

UPDATE: I finally settled with the parent company ROGERS Communications. They have started billing me again for no reason.

Don't ever give Rogers your credit card info! BTW: RED is the same as Rogers, so there is no reason to expect better customer service.

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