Zoom Electric Scooters Reviews
Zoom Electric Scooters Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating based on 2 reviews; consumers are mostly dissatisfied. Zoom Electric Scooters reviews cite poor customer service, parts delays, warranty and high price concerns.
Key Takeaways for Future Customers
- Expect slow responses by phone and email; calls often go to voicemail.
- Parts orders can be delayed or incomplete; warranty promises may not be fulfilled.
- Price level is reported as high compared with service received.
Negative Feedback / Risk Areas
- Recurring customer complaints about unreachable customer service.
- Delayed or missing replacement parts and poor exchange, refund and cancellation handling.
- Perception of overseas manufacturing with local assembly despite warranty claims.
Positive Feedback
Some parts were eventually received and scooters are assembled in the USA.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating based on 2 reviews; consumers are mostly dissatisfied. Zoom Electric Scooters reviews cite poor customer service, parts delays, warranty and high price concerns.
Key Takeaways for Future Customers
- Expect slow responses by phone and email; calls often go to voicemail.
- Parts orders can be delayed or incomplete; warranty promises may not be fulfilled.
- Price level is reported as high compared with service received.
Negative Feedback / Risk Areas
- Recurring customer complaints about unreachable customer service.
- Delayed or missing replacement parts and poor exchange, refund and cancellation handling.
- Perception of overseas manufacturing with local assembly despite warranty claims.
Positive Feedback
Some parts were eventually received and scooters are assembled in the USA.
Media from reviews
Chicago, Illinois
Looking to purchase part for my scooter.
Hi,
They could answer my call.
As soon as I called, it went straight to the mailbox, which is annoying.
I left a voice message, and I am hoping someone gets back to me.
User's recommendation: Please improve the way you are communicating with your customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered parts for my scooter the first part I received months before I received it then honored a relay several months ago. I was promised I would get it. I still haven’t received it.
- - Ordered a Zoom scooter; first part $150, arrived after months.
- - Relay not arrived; support unresponsive.
- - I wouldn't recommend this scooter.
I ordered a three wheel Zoom scooter. I had only read it a couple of times and I plugged in the wrong charger.
The first part I ordered was $150 after several months I finally received it then I ordered the relay I still havent got it after several months. I thought they were manufactured in USA. I found out the scooters are coming from overseas and assembled here in the USA you can call their number and no one ever answers. You have to email them bad customers support although in the ad they say they stand behind their warranty.
All I ever got was a promise on this part. I wouldnt recommend this scooter to anyone.
User's recommendation: Don’t buy from this company, bloom Zoom scooters California
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