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Zombie Claw Polish

Zombie Claw Polish

zombieclawpolish.com
What is your customer experience with Zombie Claw Polish?

Zombie Claw Polish Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Zombie Claw Polish has a 2.4 star rating from 1 review; consumers are mostly dissatisfied and report an unfavorable rating distribution. Reviews cite high price level and problems with customer service and product variety.

Positive Feedback

One review confirms delivery of a custom polish attempt and notes communication during the mixing process.

Negative Feedback / Risk Areas

  • Repeated issues with customer service and unresponsive replies as seen in Zombie Claw Polish reviews.
  • Complaint about denied refunds after dissatisfaction with a custom polish and lack of PayPal buyer protection from the Shop app.
  • Reports of incorrect colors and limited product diversity.

Key Takeaways for Future Customers

  • Expect potential communication and refund challenges; check refund policies before ordering.
  • Consider payment options that offer buyer protection rather than relying solely on the Shop app.
  • Research Zombie Claw Polish customer complaints and product variety to confirm the specific color options you need.
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Media from reviews

Zombie Claw Polish - Refused to refund
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Xandra Snow

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Resolved: Refused to refund

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AI Highlights
  • - Custom nail polish order; requested red shimmer, purple glitter, and black base.
  • - There was a three-week delay, and the refund was denied with no response.
Contains 2 confidential files for company representatives
Updated by user Jul 23, 2024

Company fixed the issue and I have been provided with full refund.

Updated by user Jul 23, 2024

They refunded me $62 since the other $4 was for the cat and dog vet bill donation.

Original review updated Jul 21, 2024
I had ordered a custom nail polish from this company and the owner wasted 3 weeks of my time mixing colours I did not want or even ask for. I realized I wasn't going to have the simple colours I asked for and politely requested a refund.

She refused to give me a refund and now she will not respond to my email.

I found Zombie Claw Polish through the Shop app and unfortunately the app does not do PayPal so I do not have that buyer protection.
The colours I had asked for were red shimmer, purple glitter and a black base but she kept mixing pinks and golds even though I had stated many times that I did not want other colors, I just wanted the ones I asked for.
I had stated that I wanted a solid red shimmer and as if to mock me she said she only has a solid red shimmer and will order other colours if I wanted then she sends me a picture of this 'solid red shimmer' and it was gold and pink-red. I feel like she's doing this to me on purpose.
So no custom polish and no refund I feel like I got scammed.
Loss:
$66
Cons:
  • Will not give you what you wanted

Preferred solution: Full refund

View full review

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