ZocDoc
3.1K
CLAIMED LOSSES
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TOTAL REVIEWS
1.4K
PAGE VIEWS
ZocDoc Reviews
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Verified ReviewerPhone is locked error
Wasnt accepting my account. Called in and support resolved it. {{Redacted}}
User's recommendation: Call in to support
Caryn G Yqp
Management
Im not a pissed consumer. Thats what was text to me. I am a provider. With a $160 cap. A client ins no go. She canceled. I was charged. I called to ask that charge be removed. Moving forward I will increase my cap $ with zoc doc. But cant now. Right now if you look I already blocked the next 3 days. Because I dont have enough time to check the insurances and or call the client insurance co to find out the correct eligibility if are etc for the ins. This is an issue. If it wasnt I not block out my days or put a cap on my months per $160. I asked to remove the $40 for Heaven B. Please let me know. I have spoken to zoc doc reps many times during my free trial re this issue and how to resolve it. Reps are great. Helpful. Very nice. But not resolved. Its not their fault. Im not sure what the answer is. But there you have it. Sincerely, A provider Caryn Gluick (631) 707-****
Loss:
$40
Preferred solution: Full refund
User's recommendation: I don’t know.
Anonymous
I have not any response from ZocDoc.
Im actually ashamed and appalled by the commercial where a pediatrist, wearing gloves, is examining a patients bandaged foot! Its ridiculous. However, clearly, I must be the only viewer that finds this presentation shameful! 
Preferred solution: Perhaps removing the offense commercial? Fire the editors who did not catch the commercial’s inconceivable authenticity.
User's recommendation: Do not use ZocDoc!
Anonymous
Boca Raton, Florida