Resolved
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Verified Reviewer
| map-marker Irvine, California

Resolved: Never received product , so I am out over$100. After several emails with them and fedex, still did not receive product or refund. Will not ever use them or their products.

Updated by user Jul 06, 2023

Company resolved the issue.

Updated by user Jul 06, 2023

They did finally send my product, but only after the complaint.

Original review Jun 06, 2023
I frequently order online. Spent several hours and over more than a week trying to find out where my order was. Fedex picture was very sketchy and was not my house. Even sent pictures. No refund, never received product. Do Not use this service. All I can do is walk up and down my street asking neighbors if they find it. Nothing from either company.
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Loss:
$123

Preferred solution: Full refund

User's recommendation: Do not order online. If you do not receive your product, they will not refund.