Zillow Group
Zillow Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zillow Group has a 1.0 star rating from 3 reviews with consumers mostly dissatisfied; common reports include listings posted without permission, inability to edit property details, persistent unwanted contacts, and high price level concerns.
Positive Feedback
Some issues were eventually resolved after escalation and users received follow-up texts confirming removals, but overall satisfaction is low in Zillow Group reviews.
Negative Feedback / Risk Areas
- Listings posted without owner consent leading to unwanted calls and stress.
- Poor customer service response with long wait times and unclear replies.
- Inability to edit or update property information on the site.
Key Takeaways for Future Customers
- Review Zillow Group customer complaints before listing and monitor your property's listing closely.
- Be prepared to escalate issues if customer service is unresponsive and document communications.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zillow Group has a 1.0 star rating from 3 reviews with consumers mostly dissatisfied; common reports include listings posted without permission, inability to edit property details, persistent unwanted contacts, and high price level concerns.
Positive Feedback
Some issues were eventually resolved after escalation and users received follow-up texts confirming removals, but overall satisfaction is low in Zillow Group reviews.
Negative Feedback / Risk Areas
- Listings posted without owner consent leading to unwanted calls and stress.
- Poor customer service response with long wait times and unclear replies.
- Inability to edit or update property information on the site.
Key Takeaways for Future Customers
- Review Zillow Group customer complaints before listing and monitor your property's listing closely.
- Be prepared to escalate issues if customer service is unresponsive and document communications.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newnan, Georgia
Update my house/Not for sale!!
- - I couldn't update my house info; the update box had info that shouldn't be there.
- - A text said people were interested in my house, not for sale.
Don't try to update a house you own!!!!
I wanted to add an update to my house that I own, no, it is not on the market. It would not let me update and it had some information in the box that should not be there!!!
All I wanted to do is update the information, and it would not let me correct any of the information. Today, I received a text that people were interested in my house.
How frustrating!!! MY HOUSE IS NOT FOR SALE!!
Preferred solution: To be able to update the TRUE information on my house
User's recommendation: Don't use Zillow!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHORRIBLE customer service
- - Poor customer service; attempted contact about my listing for 3 months.
- - The reply felt nonsensical, like an AI answered.
Horrible customer service. Tried to reach them about my listing for 3 months.
NOONE answers their customer service phone.
NO email reply from 3 months. Once received the reply it made no sense at all (sounds like an AI answered it)
User's recommendation: DO NOT USE THEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy home was listed on Zillow without my permission
- - Zillow listed my home without my knowledge or permission.
- - I asked for removal; they refused and later texted that the issue was resolved.
I Kept getting calls about selling my home, and I found out that zillow had listed it without my knowledge or permission. I have no interest in selling it, so I called them and told them that I wanted it removed from the listing.
They said that they would not do that.
I then told them that I would have my attorney talk to them to get it removed. Two days later they sent me a text saying that they had resolved the issue.
User's recommendation: Tell whichever agency that they will sue them if they don't remove their listing.
Real Estate Expert Talks
"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry
A real estate industry expert, Ty Wilde, shares his insights on whether to buy or build a house, what to consider when dealing with real estate agents, home inspections, and what to think of when investing your money.
Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.
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