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Zilch

Zilch

www.zilch.com
What is your customer experience with Zilch?

Zilch Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Zilch has 1.0 star from 2 reviews; consumers are mostly dissatisfied with billing practices and customer service, and reviewers recommend avoiding the company.

Key Takeaways for Future Customers

  • Recent Zilch reviews report sudden card detail changes that broke scheduled subscriptions.
  • Live chat and contact options are reported as not working, leaving users locked out.
  • Good cashback noted when it works, but reliability is low.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing errors and failed subscription payments.
  • Poor customer service and inaccessible live chat make account recovery difficult.
  • High price level cited alongside unreliable service.

Positive Feedback

Cashback benefits work for some customers when the service functions correctly.

View full overview ›

Media from reviews

Zilch - Cannot login
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Paul C Uxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greenwich, Greenwich

My card details were changed suddenly...

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Updated by user May 16, 2026

I couldn't get hold of them so had to close my account

Original review May 01, 2026

My card details were changed suddenly without warning for no reason, causing a number of scheduled subscription payments to fail. My new card details don't work, and I am unable to activate my card for a retailer. The live chat also doesn't work.

Pros:
  • Good cashback when it works
Cons:
  • No way of contacting them
  • Unreliable

User's recommendation: Avoid

View full review
Kristina V Ikm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot login

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AI Highlights
  • - Cannot contact Zilch about login to use my card.
  • - Automated replies repeat the same options; live chat cannot be used because I cannot login.
Zilch - Cannot login

Cannot contact Zilch about being unable to login to use my card. They just direct me to live chat in app, but I cannot login to use it.

I used PC and they sent me an automated reply with the exact same options they gave me before.

So I guess it is back to sitting on hold all day trying to contact them. Useless company completely avoidant.

Preferred solution: Why my login is no longer working

User's recommendation: Useless company

View full review

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