Feels been cheated

moved to zhuji91 but the data in the cpanel disappeared by itself - which means the cpanel not stable. at the first few months the support was ok and its connection speed was ok, but after that first few months, the support and service started to become unreliable. At the end of 2016 zhuji91 suddenly disconnected its service and hosting without notice, however, it can still take new customer orders. Support email addresses not working either. We are unable to retrieve any data from the server, because we can't access the admin or the cpanel now. It seems the many positive reviews on the internet about zhuji91 are fake. please beaware if you are going to use their service is now not existing since Dec 2016.
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ID
#1002980 Review #1002980 is a subjective opinion of poster.
Service
Zhuji91 Web Hosting
Reason of review
Problem with delivery

Zhuji99 Hong Kong Hosting - SCAM

This company Zhuji99 is a scam. They are a Hong Kong (China) hosting company. Beware of them at all costs. They claim to offer a 100% money back guarantee however they do not. If you read their terms of service you will see they will actually refund less than 40% if you cancel within 30 days. Any longer than that and you get no refund whatsoever. The hosting itself is not good, hence why we cancelled. The support is evern worse. Upon asking for a refund I was immediately told I would only receive 70% refund of the amount paid. Then a few days later I was informed that I would only receive 41% refund. This company does not offer good hosting and they are cheats and liars. Avoid them at all costs.
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ID
#758403 Review #758403 is a subjective opinion of poster.
Location
Tokyo, Tokyo
Reason of review
Bad quality

About

Top Zhuji91 Services

Web Hosting

Summary

Zhuji91 is a data center which offers web hosting services. The company was founded in 2011. Its headquarters is based in Hong Kong, China. Zhuji91 offers the following services: Windows web hosting, ASP.NET web hosting, PHP web hosting, SSl certificates, and WordPress web hosting. It also provides unlimited database size, enhanced cPanel, and high performance facilities. Zhuji91 ensures domain privacy. The company has 30 days money back guarantee policy. Customer assistance is provided 24/7 by live chat, by email, and by phone. Zhuji91 got 2014 Best Web Hosting award. Available payment options are Visa, MasterCard, and Discover. Customers can also use PayPal service.

Zhuji91 reviews and complaints

Zhuji91 is ranked 60 out of 189 in Hosting category

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