Zevia
Zevia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zevia has a 1.7 star rating based on 6 reviews; consumers are mostly dissatisfied and 75% of ratings are unfavorable. Zevia reviews cite high prices and limited product diversity.
Key Takeaways for Future Customers
- Expect subscription auto-ship and difficulty canceling; many mention subscriptions.
- Prepare for limited customer service access when resolving issues.
- Watch statements for unexpected billing or unauthorized charges.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive support and no phone help.
- Multiple reports of unexpected charges and perceived scam behavior.
- Product quality issues: defective or underfilled cans reported.
Positive Feedback
A minority of reviews are positive, representing about 25% of ratings.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zevia has a 1.7 star rating based on 6 reviews; consumers are mostly dissatisfied and 75% of ratings are unfavorable. Zevia reviews cite high prices and limited product diversity.
Key Takeaways for Future Customers
- Expect subscription auto-ship and difficulty canceling; many mention subscriptions.
- Prepare for limited customer service access when resolving issues.
- Watch statements for unexpected billing or unauthorized charges.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive support and no phone help.
- Multiple reports of unexpected charges and perceived scam behavior.
- Product quality issues: defective or underfilled cans reported.
Positive Feedback
A minority of reviews are positive, representing about 25% of ratings.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have requested my subscription be...
I have requested my subscription be canceled. No one will answer me.
I've sent emails. I do not want this product. I will keep what I have, but the first time I bought it it tasted like watermelon. Now it tastes like nasty sewer water.
I do not want another subscription sent... cancel order 336036
- Used to taste good
- Horrible taste
User's recommendation: BEWARE
Rock Hill, South Carolina
I'm getting scammed by them
I feel like I'm getting scammed
I've been charged for something that I don't have or received from them.
They are scramers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Semmes, Alabama
When you order something from them, it is a subscription. They don't tell you that I just received 2 bags that I ordered. And now, within 30 days, only 14 days later, they charge my account again for
- - The product doesn’t work.
- - I ordered 2 bags and didn’t know it was a subscription.
- - There was an unauthorized charge after 14 days.
The product doesn't work. I ordered 2 bags.
I didn't know it was a subscription. Unknown unauthorized, 14 days later. I'm with another charge and have a shipment coming to me.
Cannot get in touch with Em via calling R. Email.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo stop subscription now
- - Cannot contact Zeria; emails bounce and phone line is unresponsive.
- - They want to cancel any ongoing subscription after trying 5 or 6 bottles.
Theres no way to contact zeria. Ive tried emails and they get sent back.
I tried to phone number that I got through pissed consumer and it just made a weird noise. I didnt get through to anyone. I need to know how I can cancel subscription to this product. I bought 5 or 6 bottles of it.
I do not want to receive an ongoing subscription until Ive tried that much to see if it will help. very uncooperative, actually unavailable, customer service.
Preferred solution: Reassurance that I will not be getting a monthly order or any orders except the ones that I’ve already paid
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ladera Ranch, California
Worst folliw through
You cant call them. They take weeks to respond.
They drag it on and say management has to decide then they say no refund after waiting weeks. No customer service, reviews are horrible, no empathy.
Just saw an email saying its being reviewed again.Thanking me for being patient. Im very upset i want a refund.
Finally got an email, i requested refund a few days later they responded they had to send my request to higher up to wait 24-48 hours. That has passed and no follow through. I emailed them back again.
Never got my order. Sent 7 emails not one response.
Called them no real person answers. I feel i was scammed.
Their website out dated sadly. Wish i had checked this out first :(
Saint Louis, Missouri
I have been trying to talk to a human who can fix the wrong order and the wrong address for 3 days there is no customer support and zero satisfaction. 636-541-****
There is none thi sucks nobody will do anything to fix this. How can you treat handicapped senior citizens with disrespect
User's recommendation: Abort don't attempt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
- - Cannot reach support; four cancellation emails unanswered.
- - Cancellation requests are rejected as virus; legal action may be taken.
I cannot get through to anyone, I have emailed three times to cancel my subscription and yet to hear back, when I do hear it automatically rejects my email saying there's a virus. This will be the fourth attempt to get ahold of someone, if you do not cancel my subscription and continue to take money from my account, I will have to take legal action.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
Three times I tried to get ahold of someone to cancel, and yet I have not heard back. If you continue to take money from my account, I will have to take legal action.
Preferred solution: Nothing
Berkeley, California
Cancel my subscription
So far unsuccessful in canceling my subscription- nobody seems willing to help
No reasonable response - I'm trying to cancel my subscription. Why is this difficult? Please respond ASAP.
- Difficult to cancel
Preferred solution: Stop sending products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashburn, Virginia
Sodas
- - Received a 24-case of soda I did not buy.
- - Was this a sweepstakes or something?
I received a 24 case of your soda but did not buy any . Was this a sweepstakes or something ???
My name is stacy peak
977 county road 3233
Salem mo 65560
The fed ex tracking number was 644242****55. Ty
Preferred solution: Just a answer to why I received a 24 pack and hopefully ive not got charged cause I never ordered any
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver a charge I didn't make
A charge was made by Norton Antivirus to me for $351.24, which I do not believe I made. When I call the number 855-469-****, nothing happens.
Nina Snegg
Preferred solution: Full refund
The cans are not full, and the cans often are defective!
Market a better product. will not buy Zevia again!
There is no real taste!! onsumers are entitled to a decent product.
User's recommendation: Would not recommend to any future customers!
Redmond, Washington
A waste of time trying to speak to someone on the phone.
- - Reviewer gave Zevia an F for customer service.
- - They say Zevia only accepts emails and won't speak by phone, and they urge a boycott.
I give Zevia an "F" Failing Grade for poor customer service and treating people like they don't want to speak to any of their customers on the phone. It's simply rude and unprofessional.
If customers have any questions or concerns they only accept emails, they don't want to speak to any of their customers that are keeping them in business. They should be boycotted.
User's recommendation: Don't buy their products. They are rude and unprofessional to consumers.
Beverages Expert Talks
Coffee Subscriptions Are Not New
What are coffee subscriptions? Jim Fosina, the CEO of Amora Coffee, shares insights with coffee lovers on how coffee subscriptions work and the benefits of quality coffee and tea deliveries at your doors.
Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.
Redmond, Washington
They refuse to speak to consumers on the phone.
- - Zevia earns an F for refusing phone contact and poor service.
- - Consumers deserve better customer service.
I give Zevia an F ( Failing Grade ) for refusing to speak to their customers on the phone and for poor customer service. When consumers have questions and concerns and a company treats them like they don't want to speak to them on the phone.
That is simply rude and unprofessional.
It's the consumers that are keeping you in business. We deserve better customer service.
User's recommendation: Don't purchase their products, boycott the company.
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