Manufacturer: Zerorez Category: Cleaning Service Clear all filters (30 of 30 reviews match)
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I had zerorez come out to clean carpets in two houses and both houses (fairly new) ended up smelling like dirty carpeting for the next 3 days. The $99 special turned up being $185 specials in both houses. I called to complain about the smell and the quality control...
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I called and set the appointment up i was expecting them to be here between 8:30 & 9:00 it was after 9:30 when I get a call saying that guy could not come down my dirt road because he said he was sinking and would get stuck i talked to the office people and the driver...
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3.0
#1039243
ZeroRez touts 3 room special for $139. What they don't tell you is that they tack on another $15 dollars for driving to your house! Now, $15 dollars in the grand scheme of things is not a lot of money but my point is that the secret $15 charge is never communicated to...
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#1034660

Zerorez Carpet Cleaning Service Review

#992809
1.0
They came to clean a rental unit. The carpets looked just as dirty after the cleaning as they did before. I ended up using a spot spray and it took out even the worst stains. I had another rental unit with the same carpet and pretty much the same dirt. I used a different carpet cleaning service and was astounded at how good the carpets looked when they had finished. I'll never use Zerorez again.
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Zerorez Carpet Cleaning Service Review

#853559
First time they cleaned it was awesome, carpet almost dry, and soft like sheep's wool. Second time had them come again to redo. Carpet wet wet wet, and stiff after it dried, was not hapoy even after redo
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Saw zerorez ad online for $49 3 room carpet cleaning special. Booked it. When tech came out, he made small "test" area then told me the job would cost $247. I told him that was 5 times what I was quoted over the phone. I told him this was bait and switch to just leave....
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Called about $129 carpet offer and got estimate of $300 because of extra room and stairs. Once tech came to do the work the price was over $600. Called support and they said they told us on estimate it could come more and if we didn't get the extra services then the...
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#1025154
Worse carpet cleaning EVER..............did 3 rooms and an area rug in less then 45 minutes. This should have been the 1st clue it was going to be a crappy job. The back 2 bedrooms have carpet this is older then 6 yrs, cause that is when I bought the house. Those rooms...
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#1024071
This company is horrible! I should have known that water alone is not going to clean my carpet. I fell for their special and when I had them come out, they wanted to charge extra to "sanitize" my carpets it would have costed me over $400 to have this done! They are...
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I had Zerorez clean two average rooms of carpet and treat for pet odor for under $200. Tech was great, explained everything as well as what to expect. When the job was finished, the carpets looked good and the pet smell (not due to urine) was gone.....until the...
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1.6
#1010277
Where do I begin? We had just moved into a home in the Atlanta area that was less than 2 years old (the carpet largely smelled new) and the ONLY reason we were looking for a professional cleaner was because the previous tenant appeared to have had a dog that had left...
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Anonymous
Anonymous

I'm guessing this is a fake complaint from a competitor. I have had nothing but good experiences with this company over several years.

1.2
I didn't like
  • Zero results
  • Bait and switch
  • Misrepresentation on price
#994725
I was also one of those individuals that was duped by the commercials about how wonderful Zerorez service is. They came out on the $99 special and because we had pet odors they claimed that they could clean all the stains and odors from our carpeting for $400. I think...
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1.0
#990363