Zero Foxtrot
Zero Foxtrot Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zero Foxtrot has a 1.7 star rating based on 7 customer reviews. Consumers are mostly dissatisfied, citing delivery of goods failures and poor customer service.
Key Takeaways for Future Customers
- Check Zero Foxtrot reviews and recent order experiences before buying.
- Expect delays with delivery of goods and limited website support.
- Be prepared for refund or returns follow-up due to reported refund and billing issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about nonreceipt of orders and wrong shipments.
- Poor customer service response, unreachable phone numbers, and slow refunds.
- Complaints about website and high price level relative to service.
Positive Feedback
Some customers praise specific staff and describe good customer care and appealing products when orders arrive.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zero Foxtrot has a 1.7 star rating based on 7 customer reviews. Consumers are mostly dissatisfied, citing delivery of goods failures and poor customer service.
Key Takeaways for Future Customers
- Check Zero Foxtrot reviews and recent order experiences before buying.
- Expect delays with delivery of goods and limited website support.
- Be prepared for refund or returns follow-up due to reported refund and billing issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about nonreceipt of orders and wrong shipments.
- Poor customer service response, unreachable phone numbers, and slow refunds.
- Complaints about website and high price level relative to service.
Positive Feedback
Some customers praise specific staff and describe good customer care and appealing products when orders arrive.
Media from reviews
Tampa, Florida
Everything is great. Ashley took care of the problem which there really was none hopefully I’ll get it in gear to take advantage of the 50 off sale. Thank you, Dave.
How often do you have the sale buy one get one 50% off I missed my opportunity yesterday because a lot of the stuff was sold out how often do you have the sale and when is the next one?
User's recommendation: Everything is great. You’re a good company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo call back, I have an exchange for a week with no response
- - Frustrated by the lack of a customer service phone number.
- - Notes service in 5th Special Forces counter-intel for CIA's TS Phoenix.
- - Requests a call now.
I reached out to discuss exchanging a large Woopie tanker coat for an XL. It’s unacceptable to claim to be a vet's organization and then treat a Vietnam combat veteran so poorly.
David K Hakcrow 2920 Sheyenne St #403 West Fargo, ND 58078 7**-**2-2406 cjd4halcrow@***.com I appreciate the jacket, but I am disappointed that you didn’t contact me. I returned the coat at my cost and requested an XL. I love your clothing line, but your business practices need improvement. Adopt the LL Bean model, and you’ll see a 100% better response.
There are approximately 17 million veterans, most of whom buy vet clothing.Sincerely, David K. Halcrow
I am now pissed; a damn phone number for customer service is beyond stupid. You are supposed to be a valid outfit.
I served in 5th Special Forces counter-intel attached to the CIA's TS Phoenix Program SOG.
Many old vets ask the same question. Call me now!
- Customer service phone
- Whoopie od tanker jacket
Preferred solution: A damn return label, it's not rocket science, call me andd send a return label so I can exchange a Lg for an EX-L
User's recommendation: No phone no order
Lansing, Michigan
Wrong bag was sent, different than I bought
Received the wrong bag; a different bag was sent than I bought. I bought a bag with a shoulder strap. The bag sent had no shoulder strap.
- Veteran owned
- Not many
- This was my first issue
Preferred solution: Deliver product or service ordered
User's recommendation: Be vigilant
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
Never sent my item but charged me
What customer service? Can’t get ahold of anyone by phone or email.
I ordered a sweatshirt almost a month ago and still haven't received it. Won't respond to email and doesn't answer phone calls.
Preferred solution: Deliver product or service ordered
User's recommendation: I wouldn’t do any business with them
Willis, Texas
Order not filled yet
- - No email responses; phone numbers aren't working.
- - My order hasn't shipped yet.
- - The tracking number shows no movement.
- - Ordered on December 28.
So no answers from email back from them, no contact numbers. The contact numbers they have are not even working.
Nobody can even say, 'Hey, we're behind.' We haven't got your order out yet.
When I put my tracking number in, it's still sitting there doing nothing, and I ordered on 28 December. Again, there's no way to contact anybody, and nobody's getting back with me.
Preferred solution: Price reduction
User's recommendation: Can’t say for sure they need to get their *** and gear
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI still in 3weeks have not received my money back or my things tries to call them they don’t answer I have emailed them 6 times I just received email that sounded like a human. Still hasn’t got back a
I have not received my order in weeks and no one has done anything about to spite many attemts by me to resolve it I spent 95.00 dollars and have not heard anything they said its my fault
- It has been 3 weeks and i have no merchandise or my money back with
Preferred solution: Full refund
User's recommendation: Do not and I mean do not order appeal from 0 foxtrot. They are the worst. Customers service I have ever had the worst and I spent 95 dollars still don’t have anything at all
Washington, District Of Columbia
Checking order
I placed my order on November 1st in hopes of getting it by 23 for my sons birthday party and I see still hasnt shipped. Want to know if Ill receive it by the 23rd
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
Nothing happened,just changed my mind. I just wanna ask for the return address.
Thanks! Bla Bla Bla Bla
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve been trying to get in touch with them about my package and no response yet
- - There is no way I can talk to anyone about my package.
- - I paid an extra $10 and still haven't received it.
There is no way I can talk to anyone about my package I paid a extra 10$ and still havent received my package yet Im calling every day and there is no answer or its the wrong number so Im reaching out on here for some type of help to find my packages thank you very much I appreciate any help that anyone could give..
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerShipped to wrong address
- - Ship to 112 Laundromat Rd., Thornton, NH 03285, not 258 Black Cat Rd., Plymouth, MA 02360.
- - Please email Chris Mac when the issue is resolved.
I have two shipping addresses but didnt use my default which is 112 Laundromat Rd. Thornton New Hampshire, 03285 is where I Want my package shipped to.
Not 258 black cat rd Plymouth MA 02360. if you guys could shoot me an email so I know you guys and gals have resolved my mistake please.
Thanks Chris Mac
- Damn good customer care
Preferred solution: Deliver product or service ordered
Afterlife
- - Tracking issue with poor updates.
- - No accountability and anti-consumer claims.
- - Customer service is slow to respond.
- - The customer service phone number doesn't exist.
Issue with tracking. Just wanted to know what was going on.
They are very anti consumer. They accept NO accountability. Cancel my afterlife with our telling them too. I am capable of doing it myself.
Takes days for them to respond. The Customer service phone # doesn't exist. Very frustrating. They take your $$$$ but don't communicate.
I guess it's there zero f*cks given attitude. The attitude applied in real world situations works but not when u have to deal with consumer. Your base, the people that keep you in business.
Worst business I have ever had to deal with, without a doubt. They evenake your decisions for you.
- Cool stuff
- Customer service is less than a
Preferred solution: Actually talk to management
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder #155****
Received order on 10/21/2023. The zipper does not work.
XL is too big should have ordered a large.
I would like to return and get my refund back. My phone #(678) 392-****.
Preferred solution: Full refund
They send me my package to wrong address
They send my package to wrong address and nobody reply my email. They dont have a customer phone number.
- Quality material
- Not customers service
Preferred solution: Deliver product or service ordered
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*** man I ordered my stuff December 6th and still haven't gotten my stuff, nor have I gotten an email response in over a week now. No numbers work for them, but all you read is "they are just such a great company with amazing customer service"..... Yeah okay, I used to like them but I can't even cancel my order if I wanted to now.