Product: Zenni Optical Shipping Service Clear all filters (3 of 3 reviews match)
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Zenni Optical - Had service

I ordered glasses in January. I ordered clear lenses. I received tinted lenses. I asked for return shipping lable because I dont feel i should pay when you already admitted mistake. I was told lable was mailed on April 22. I have received nothing. I feel i deserve a 10% discount off these glasses for the inconvience of my time. I have brought six pairs of glasses from Zenni. Do you want to make this right or loose a loyal customer.
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Author
Service
Zenni Optical Shipping Service
Reason of review
Order processing issue
Review #1529127 is a subjective opinion of poster.
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Zenni Optical - Okay!

1.0
Details
So yesterday i placed an order on some glasses. It charged my card. And i wanted to cancel. I lakes to someone in a chat last night and they said they would cancel it i want to know if they did that or not
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Service
Zenni Optical Shipping Service
Review #1528065 is a subjective opinion of poster.
2 comments
1.0
Details
I ordered prescription sunglasses for a vacation and chose priority shipping which promises delivery in 10-14 days. Today is day 14 and they have not even shipped from Zenni yet. Their site lists the order as 'manufactured' but not shipped. Have contacted customer...
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Anonymous
#1662790

Why would you wait until just before a vacation and then use an online glasses vendor rather than a brick and mortar?

Author
Service
Zenni Optical Shipping Service
Cons
  • Order not delivered as promised
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
Review #1178215 is a subjective opinion of poster.