Zenith Insurance
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Zenith Insurance Overview
Zenith Insurance has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Zenith Insurance to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "AVOID ZENITH VEHICLE INSURANCE, THEY PASS YOUR CLAIM ONTO ENTERPRISE ACCIDENT MANAGEMENT COMPANY WHO THEN IGNORE YOUR REQUESTS TO SUBMIT YOUR OWN ESTIMATES OF REPAIRS TO YOUR VEHICLE WHICH LEGALLY YOU ARE ENTITLED TO DO SO, ABSOLUTELY SHOCKING COMPANY", "Avoid at all costs", "Check how easy they are to contact once your case has begun . I have been frustrated by Do Not Reply texts . When I try to call Carpenters, who Zenith passed me onto to deal with the case, I was kept on hold for long periods , with music in my ears . I gave up waiting , and looked through the original information I was sent by Carpenters to find an email address . I have now emailed and suggested they contact me by mobile phone or email to speed things up . I await their response .".
Zenith Insurance has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Zenith Insurance to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "AVOID ZENITH VEHICLE INSURANCE, THEY PASS YOUR CLAIM ONTO ENTERPRISE ACCIDENT MANAGEMENT COMPANY WHO THEN IGNORE YOUR REQUESTS TO SUBMIT YOUR OWN ESTIMATES OF REPAIRS TO YOUR VEHICLE WHICH LEGALLY YOU ARE ENTITLED TO DO SO, ABSOLUTELY SHOCKING COMPANY", "Avoid at all costs", "Check how easy they are to contact once your case has begun . I have been frustrated by Do Not Reply texts . When I try to call Carpenters, who Zenith passed me onto to deal with the case, I was kept on hold for long periods , with music in my ears . I gave up waiting , and looked through the original information I was sent by Carpenters to find an email address . I have now emailed and suggested they contact me by mobile phone or email to speed things up . I await their response .".
Review authors value the most Billing Practices and Insurance Plans Acceptance. Consumers are not pleased with Discounts and Special Offers and Reliability. The price level of this organization is high according to consumer reviews.
London, England
My refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Renewal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cardiff, Wales
Non-Fault Claim
- Not a very helpful company to there customers
Preferred solution: Apology
User's recommendation: AVOID ZENITH VEHICLE INSURANCE, THEY PASS YOUR CLAIM ONTO ENTERPRISE ACCIDENT MANAGEMENT COMPANY WHO THEN IGNORE YOUR REQUESTS TO SUBMIT YOUR OWN ESTIMATES OF REPAIRS TO YOUR VEHICLE WHICH LEGALLY YOU ARE ENTITLED TO DO SO, ABSOLUTELY SHOCKING COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
No customer service what so ever
Preferred solution: My insurance claim
User's recommendation: Avoid at all costs
Haywards Heath, West Sussex
Difficulty in contacting my case handler at Carpenters
User's recommendation: Check how easy they are to contact once your case has begun . I have been frustrated by Do Not Reply texts . When I try to call Carpenters, who Zenith passed me onto to deal with the case, I was kept on hold for long periods , with music in my ears . I gave up waiting , and looked through the original information I was sent by Carpenters to find an email address . I have now emailed and suggested they contact me by mobile phone or email to speed things up . I await their response .
Can you confirm to me what date my insurance is due for renewal!
Belfast, Northern Ireland
To add someone to the policy
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
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