ZenGo
ZenGo Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ZenGo has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend ZenGo to a friend or colleague.
- Rating Distribution
Pros: Worse, You can use bitcoin.
Cons: Basically everything, Worse.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ZenGo has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend ZenGo to a friend or colleague.
- Rating Distribution
Pros: Worse, You can use bitcoin.
Cons: Basically everything, Worse.Recent recommendations regarding this business are as follows: "Not at all", "I would like to get more about it", "Do research and try to find a better app than zengo".
Most users ask ZenGo for the refund as a solution to their issues.
Review authors value the most Customer service and Billing Practices. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Want to cancel my subscription
No comment at this time because I have done this already. I still need the company to honor my request and cancel my subscription.
- Worse
- Worse
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to cancel my subscription
I feel frustrated because I couldn't solve my problem. I still need to cancel my subscription.
Up to now, nobody can tell me how. This is the worst company I have ever come across. It's easy to subscribe for Zengo but extremely impossible to cancel it. The company is not willing to help you once they have your money; they are not willing to help you.
I just want to cancel the subscription. Can you help?
Preferred solution: Full refund
User's recommendation: Not at all
Hi Peter, thanks for your message. Just to clarify — Zengo does not manage subscriptions directly.
As stated in our documentation, all subscription management (including cancellation) must be done through your App Store or Google Play account. We cannot cancel subscriptions on your behalf.
If you need help with the steps, our 24/7 support team is here for you at support@***.com. Thank you.
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my 3,000
I dont know my $3,000 Im missing how do I get my money my name is Michael clay 773-816-**** mikeclay8219@***.com
Preferred solution: Full refund
We're sorry to hear about your experience. Please note that Zengo is a non-custodial wallet — only you have access to and control over your funds.
Based on what you described, this appears to be a common scam where fraudsters ask you to deposit money in order to "release" crypto you've supposedly received. This is not legitimate.
Official emails from Zengo always come from an @***.com address. If you ever have doubts, feel free to contact our support team directly.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lusaka, Lusaka Province
Claiming for my money
I finished trading with zengo,under tradeeoptions,and it's telling me to pay the 15% of my total earnings from my pocket after paying the first traded payment,and I don't that 15percent,how do you help me to withdraw my cash,and I pay after the withdraw?
User's recommendation: I would like to get more about it
Unsatisfied with text message support with my issue
Not getting any help that I need having issues just simply putting money onto my zengo account and it will not go through I used it multiple times with no issues and all sudden nothing customer service hasn't helped me a bit with any information that is actually useful very unsatisfied
- You can use bitcoin
- Basically everything
Preferred solution: Price reduction
User's recommendation: Do research and try to find a better app than zengo
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Hi Peter, thanks for your message. Just to clarify — Zengo does not manage subscriptions directly.
As stated in our documentation, all subscription management (including cancellation) must be done through your App Store or Google Play account. We cannot cancel subscriptions on your behalf.
If you need help with the steps, our 24/7 support team is here for you at support@***.com. Thank you.