Shipped when NOT ordered
I'm sitting here with the 2nd unordered pack of Zencor. I was also led astray and I am peoed that this company is still in business. The ads are misleading to the extent of lying. I mailed the first package back the next day after delivery and it cost me postage, minor but the very idea is sickening and unlawful... And here, I sit with an un-ordered second package. Free, wanted, ordered? Surely you jest. This company should be reported to the BBB as well as the UPS. Unfortunately I'm probably going to have to pay return postage on this junk, too. I got a phone call this week and I couldn't get a word in edgewise so I hung up. Frustrated and mad? Is there another word I can use? Not here anyway. A question please? How do I get back at these liars?
I listened to an ad for this product which offered a "free sample". I have listened to the ad multiple times and it seemed pretty clear as to the offer. I then called with the intent of getting the sample and trying it to see how effective it was. What I got instead was a 'hard sell' sales pitch offering me a 2-month supply which would 'include' an additional 1-month supply. Totally misleading and offensive. I tried to complain that this was misleading relative to what was offered and got nowhere fast. I hung up on the salesperson.
Washington, District Of Columbia
Zencore signed me up against my authority!!
Zencore is a rip off. I heard and ad on radio for free sample. I agreed to the sample with the rediculous shippping fee of $9.95. The very quick talking salesmen inundated me with numerous offers, etc. and offered to free gifts with no cost or obligation. I immediately halted him and said I want nothing, but the sample and not to sign me up for anything. I reiterated my request after more fast talk and he assured me I would not recieve the regular monthly pack of Zencore. Instead out of nowhere I get a 5 pill pack of Zencore 59.95, plus 9.95 shipping that I never ordered. Never recieved 2 free gifts, but instead saw two 16.95 charges on my credit card for American Leisure and Easy Saver that I knew nothing about. I called them and they removed all charges from my card, but Zencore was admant that I must have ordered the 5 pack, which I did not. After explaining myself numerous time and calling their number which never seems to answer I was told they would cancel my membership and I could send back the Zencore at my expense and still pay the 9.95 shipping they charged me. I asked them to please send a postage paid envelope and I will gladly return their product, but I am not being hijacked to pay for something I never ordered. I am now filing a dispute with my credit card company and filing a complaint with the BBB and Attorney Generals Office. Lastly, they do not tell you anywhere in their radio ad or in conversation that if you are on an antidepressent you cannot take Zencore. I am on an antidepressent and tried one of the samples. Beside not working it made me very sick for 12 hours. Don't buy from this rip off company. It is a scam. david from Pennsylvania Nov. 2008
Zecore Plus "free" sample is anything but.
In response to a radio ad, I called for a free sample of Zencore Plus, an herbal supplement for erectile dysfunction. There was a s/h charge of $3.95 for two pills. Fast-talking salesman "offered" an automatic-refill subscription for $59.95 a month for 5 doses. I declined and he persisited with that and other rapid-fire offers until I had to shout him down and get his assurance that he would not ship anything I hadn't ordered; that I wanted a free sample only. He agreed, but of course I got a package with five doses and a bill for $59.95 a couple of weeks later. He also had signed me up for the American Leisure and Easy Saver programs (same company for both) which began to put $1.00 per month each on my American Express card. The Zencore Plus rep agreed to refund the $59.95 charge LESS the 9.95 shipping/handling fee. I told her that was unacceptable and I will file a dispute for the whole amount with American Express.
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