New Reviewer

Www.zenasdetailedmaids.com cleaning review

They have been my cleaning company for a long while now. I'm totally happy when I come home after my cleanings. I have only had an issue once when they put down a fresh bowl of water for my pure bred Shih Tzu, she is very special to me so I only give her bottled water and the water they were trying to give my pet was from the faucet. I did let them know, ever since they have only used bottled water for her, I know because they leave the semi empty bottle at the sink letting me know. I do appreciate that effort. As for the ridiculous old post on here... have you ever worked in professional office settings, you know where professional janitors work?... The universal sign for a toilet seat being cleaned IS to leave the seat up! You would know if you had a professional career like most cleaning service customers. Maybe that is why they started leaving the seats down a while back because of complaints from deranged customers like you.
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ID
#336007 Review #336007 is a subjective opinion of poster.
Location
Plano, Texas
New Reviewer

Be Careful! www.zenasdetailedmaids.com

May 25, 2011: First initial cleaning paid $180 (routine $80). June 7, 2011: 2 weeks later (day before my next service) company cancelled service via email with no explanation, zilch. Follow up phone call next day, May 26th, stated "not cleaning underneath toilet seat is not normal"--true--cleaning gals left toilet seats up showing underneath side not cleaned! Left several messages and emaild but would not return my phone calls nor answered emails prior to cancelling. Guess they are in the business of taking your money and running. Communication goes a long way as does good customer service. This company had neither.
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ID
#241829 Review #241829 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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