Anonymous
map-marker Marshalltown, Iowa

Impossible to reach customer support

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Tried calling support phone can never get through Message say to hold an then diconnects youTried multiple times(7)!
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Loss:
$500

Preferred solution: Apology

User's recommendation: Find anothwr optionavoi like the plague

Anonymous

Zelle IS THE BIGGEST JOKE EVER

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BEWARE!!! DO NOT WASTE YOUR TIME WITH THIS RIDICULOUS, WORTHLESS COMPANY!!!!!! ***Please note: I have never even USED Zelle!!! I DIDN’T EVEN GET THAT FAR!!! I COULDNT EVEN SET UP AN ACCOUNT, FERPETESAKE!!! I don’t even know where to begin! Ok. Here goes. No, no; there is too much. I will sum up: - Just spent 2+ hrs. on phone with worthless customer ‘service’ - Unless you have (2) separate phone numbers and (2) separate email addresses, you cannot send money to YOURSELF! -You cannot transfer from one bank acct. TO ANOTHER OF YOUR OWN BANK ACCTS IF: 1) Both banks do not use Zelle and 2) you don’t have (2) separate phone numbers and (2) separate email addresses! - Zelle does NOT want to hear suggestions. They will LOCK your acct. HANDS-DOWN, the most frustrating, worthless, joke-of-a-company I’ve ever encountered. FOR YOUR SAKE: PLEASEPLEASEPLEASE DO NOT WASTE YOUR TIME!!!
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Reason of review:
Poor customer service

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