Anonymous
map-marker Valdosta, Georgia

I put in the correct prescription and couldn't see.

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I put in the correct prescription and couldn't see. Then, I tried to call to see about a return & refund, but after waiting 6 min on the phone, the call was dropped.

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Seventeen T

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Verified Reviewer

Refund

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Zeelool Optical - Refund
Zeelool Optical - Refund - Image 2
Zeelool Optical - Refund - Image 3

No answer on phone. No reply thru emails.

Items have been returned and my money has not been refunded!!!

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Loss:
$108
Cons:
  • High prices
  • Low quality
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Buy from Vooglam

Kenyetta W Gfc

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Verified Reviewer

Didn’t receive my order

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Hello!!! I didnt receive my my previous order when I got home and its says that my order has been delivered.!!!

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Loss:
$25

Preferred solution: Deliver product or service ordered

Resolved
Laverne A Vqb

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Verified Reviewer

Resolved: No bifocal len

No bifocal Len. I ordered 2 pair glasses.

I received one of them that didnt have bifocal no line lenses. Havent received the second pair yet. I need the bifocal lenses so I can read. I love the glasses.

Im hoping I can return them and get the bifocal lenses no line put in. Im paying to much not to have them don right.

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Preferred solution: Glasses with bifocal lenses

User's recommendation: I will recommend.

Elva Z

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer

I need to change my rx bc it is incorrect before processing

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Zeelool Optical - I need to change my rx bc it is incorrect before processing

No one answers and I need this resolved asap - your number is worthless and Im sorry I ordered from your company

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Preferred solution: I need my rx corrected before it is processed

User's recommendation: There is no one to answer when needed

Sandra S Pjo

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Verified Reviewer

Order

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I havent received my order. I am unable to reach customer service.

Please help!!! AAAAAbbbbbnnbnnnnn

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Clermont, Florida

Glasses

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Yes, my issue has not been resolved. Can someone please call me at 847-226-****.

Thank you,

Dorothy Reed

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