Skip to content
  • Login
Zarifa USA

Zarifa USA

www.zarifausa.com
What is your customer experience with Zarifa USA?

Zarifa USA Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Zarifa USA has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Products usually good.
    Cons: Company known for poor customer service, Reviews show they like finding fault with any reason to return.

  • Recent recommendations regarding this business are as follows: "Stay Away!".

View full overview ›

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
David W Jzj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Customer Service - Buyer Beware!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives
Updated by user Mar 06, 2024

They have no intention of fixing anything. My litigation attorney charges $650 and hour so not worth the time to sue them, which they also know.

I responded to Amy after her request for "experience feedback". Response back was that my review was declined because 1) "seems fake" So, I resubmitted and then I get another response that my review was again declined because: 1)Spam 2)Seems fake 3)Not a real customer, Its their way of not posting negative reviews on their website.

Original review Feb 28, 2024
Bought a foot massager. Says it fits feet through size 13.

I am a 1213-foot size depending on brand. This unit came and the right foot side is so tight that creates massive pain immediately. Not usable! I contacted CS within two days, and I get all the reasons in the world why its all my fault.

Didn't read the 14-day return for restocking fee, didn't read that $100 3-yr Extended Warranty is not refunded if the machine is returned for any reason, even if in 14 day window.. Horrible horrible horrible customer service and the sad thing is I used to love their products and have been waiting to purchase their mid-range $7000 chair, not any longer and buyer beware, not just for legitimate product issues but truly horrible customer service. Problem with this attempted return was because it was for FALSE ADVERTISING (not my problem, but they now made it my problem) and the right foot I don't think would fit a size 11. They don't care!

Please do yourself a favor and buy from other sources that have customer service. I am also filing formal complaints with the FTC, my state's Atty General, and CFPB for Landon Act (False Advertising) violations.
View full review
Loss:
$1000
Pros:
  • Products usually good
Cons:
  • Company known for poor customer service
  • Reviews show they like finding fault with any reason to return

Preferred solution: Full refund

User's recommendation: Stay Away!

Companies Similar to Zarifa USA

Snailax reviews and complaints

Snailax

0 Reviews
Massage Chair Store reviews and complaints

Massage Chair Store

0 Reviews
iReliev reviews and complaints

iReliev

0 Reviews
Bob and Brad reviews and complaints

Bob and Brad

0 Reviews

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article