filters
state:
Show
city:
Show
category:
Show
product:
Show
Watch out for Zappos discount coupons, as they are very misleading. If you order a couple of pairs, use a discount coupon, and then return one of the pairs, they will not refund the full price of the returned pair. 50% of the coupon value will be deducted from the...
Read more
Horrible company and customer service. I have placed about five different orders with zappos and so far they have sent me the wrong size shoes on 3 different occasions. It's crazy they can not send the right product. Also, one shoe was extremely damaged. I called...
Read more
I ordered a pair of Ted Baker Shoes and the quality on the was poor, as if someone had handled them poorly or they were a display shoe. These were expensive designer shoes that should be impeccably packaged with tissue, stuffing, plastic etc. I am keeping the shoes...
Read more

Short Review for March 01, 2017

#1015550
1.0
This is a terrible company to order with. Terrible rude customer service . Shipments don't come in on time. I ordered my items on Monday and then didn't even go out until Friday and I paid extra for shipping! Never ever shopping there again
Comment
Show

Short Review for January 25, 2017, Pc_order_processing

#997005
1.5
I have had bad experiences with zappos Every time I order they always delay shipping i have had no problems with their products but this not shipping right away is ***. So i just ordered some sneakers for me and looks like i have to call them again i think that this time is the last time I deal with zappos
Comment
Show

Hush Puppies Shoes Review

#881415
Zappos Hush Puppies Shoes Review from Red Bank, New Jersey
Zappos Hush Puppies Shoes Review from Red Bank, New Jersey
1 of 2
I ordered online hush puppies Belfast Slip on size 12 EEE. I received size 12 EW. When i called i was told they only triple EEE was not manufacturer in this brand, however i can choose another brand in exchange but i am scared to order if your system accepted my order even though the manufacturer does not offer my size. How can you help? Please see attached photos
Comment
Show

Short Review for June 10, 2016, Pc_pricing

#863281
1.0
I never bought anything from zappos but now I have a $10 charge on my account and have to call my fraud department
Comment
Show
Bought shoes from them and 2 days later had $300 of unauthorized charges on my credit card. They are in Nevada, unauthorized use was in Nevada. Called Zappos, was told it was a coincidence which I guess could be true but seems to me they are in Nevada, unauthorized...
Read more
Anonymous

Anonymous Happened to me too. Some *** stole my numbers

Anonymous

Anonymous The same thing happened to me on 2 separate credit cards I used.

4.4
I didn't like
  • Customer service
#877343
Reply to reviews
Fraudulent $10 zappos charge posted to my account 8 times. Never bought anything from them. Had to go to the bank and open a new account. First time something like this happened to me.
Read more
Anonymous

kim We should sue Zappos together if you'd like. I called them 2 days ago to take care of a fraudulent $10.00 and they said they took care of it, however, it's still posted on my ...

Anonymous

Anonymous the same exact thing has happened to me, except so far it has only happened two times.. I had never even heard of Zappos until they fraudulently charged me $10. Did you ever g...

#841638
Reply to reviews
I really wanted to like Zappos. Free next day shipping, an unbeatable selection of shoes, 24/7 customer support, it sounds almost too good to be true. It takes a lot for me to write a bad review about a product or service being that I'm in sales myself and I understand...
Read more
Anonymous

Anonymous I ordered shoes as a Christmas gift for my son. Zappos was offering 2 day shipping. That should have gotten the shoes to me Dec 23rd. Instead they arrived on Dec 28th. The tra...

4.0
Product
I liked
  • Customer service
I didn't like
  • Order processing
  • Shipping
  • Delivery
#828697
Reply to reviews
Hi.. dear Sir/mam Greeting of day...!!! i want know one information at your end . please let me know . do you any authorized vendor in India for Zappos inbound process. please let me bcz few person cheating in the market by your Zappos company name..and they send...
Read more
Anonymous

olx hi,have you done your deal with Arexo BPO ?

My husband purchased a Christmas gift for me and I called to return the item. I was told the only option to me was to return the item and it would go back on the original card. This means I did not get a Christmas gift from my husband this year. I did not have the...
Read more
Anonymous

Anonymous Wow if you were actually half way intelligent and listened to the representative you would know that you don't lose out on that money completely. You could have done a gift ex...

I am sorry for any bad experiences some of you have had with Zappos but I must say in my first and not last time dealing with them I find their customer service and allout fairness is exceptional to say the least. I used "live chat" and resolved my sneaker issue in...
Read more
Anonymous

Anonymous running shoes 4wide width so the box said not the correct size and zappo will not take them back because i used them around the house!!! $140.00 down the drain! LIARSSSSS do n...

Always loved zappos for the selection and fast shipping - usually about 2 days at most. The last pair of shoes i ordered was over a week ago now. Over the 3-5 business day shipping that i selected. My ups tracking number still says they have been sitting in the same...
Read more
Anonymous

Anonymous That's actually UPS's fault, not Zappos. And I'm sure Zappos refunded you or sent out a new item. Should complain to UPS.

Anonymous

Anonymous Just had the same problem - ordered on 12/20 for 2 day shipping to arrive by 2/23, as it was evening on 12/20/15 when order was placed.Just checked at around 11 pm on 2/22/15 ...