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Zamzar

Zamzar

zamzar.com
What is your customer experience with Zamzar?

Zamzar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Zamzar has a 3.0 star rating from 1 review. Consumers are mostly neutral; reviewers value diversity of products, but note the price level is high.

Key Takeaways for Future Customers

  • Read Zamzar reviews and plan for a paid subscription if you need beyond free conversions.
  • Expect a capable file converter with varied service options.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing and unauthorized charges and difficulty canceling subscriptions.
  • Reports of deceptive practices, refund delays, and customer service hurdles when requesting cancellations.

Positive Feedback

Users say Zamzar is a good file converter and reviewers value its range of services.

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Show reviews that mention
unauthorized charges immediate cancellation app subs dementia home cousin service support request
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Anonymous

Didn’t wont

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you charged me and I dont want it, cancel it I bought a month to do stuff. Got done and they want to keep charging me and wont let me into the site. Thank you pissedconsumer

User's recommendation: Watch out for ongoing charges

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1 comment
Abhishek Lti

Hi, thanks for your review and our apologies for the issues you had using the service and your subscription. Could you please contact us via email at support@***.com and let us know your name and email address to confirm your account details, and we'll be happy to assist you further. The Zamzar Team

Michael W Kxd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Urgent: Unauthorized Charges - Request for Immediate Cancellation and Refund

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AI Highlights
  • - Unauthorized $13.99 monthly charges; never signed up.
  • - Cancel any active subscription and refund last 6 months ($83.94), 50% of charges, urgently.

Dear Zamzar Support Team,

I recently discovered that I have been charged $13.99 monthly for your service, totaling over a year of payments. I want to make it clear that I never knowingly signed up for this subscription and have never used the service at any point beyond a cup of coffee or within the free limitations.

Given the circumstances, I am requesting:

1. Immediate cancellation of any active subscription associated with my account.

2. A full refund for the last 6 months ($13.99 x 6 = $83.94), which reflects a fair 50% refund of the total amount paid during this period of unauthorized charges.

Please treat this request as urgent and confirm cancellation and refund processing as soon as possible. If you require any additional information to verify the account, I am happy to provide it.

Thank you for your prompt attention to this matter.

Sincerely,

Michael Watkins

700clubhouse@***.com (account email)

Last payment processed 6/4/2025

Loss:
$170
Pros:
  • Good file converter
Cons:
  • Deceptive practices

Preferred solution: Full refund

View full review
1 comment
Guest

Hi Michael, thank you for your comments. It looks like one of our customer support team has been in contact with you about this and the issue is now resolved.

If you need any further help, though, please don't hesitate to contact us at support@***.com. Thanks, the Zamzar team

Anonymous
map-marker Sheffield, England

Need to cancel subs for someone else

My cousin has developed dementia and is in a home does not need the app now and cannot cancel it himself so want to cancel it for him

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1 comment
Guest

Hi, we'd be happy to help you with this. Please could you drop us an email at support@***.com with the details of the account, and we'll make sure it's cancelled. Thanks very much, the Zamzar team

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dundas, Ontario

Overcharge

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Contains 1 confidential file for company representatives

You offer me 50% off then I signed but when I confirmed the transaction you then charged me full price , my email is full_blastmuzik@***o. Ca

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Anonymous
map-marker Orlando, Florida

I had a hard time getting typestyles to hold from PowerPoint to PDF

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With PowerPoint from back, many times type styles change when you save the PDF. You have to do some internal settings in PowerPoint to overcome this issue

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