Zain
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Zain Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zain has 1.7 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Coverage in my area, Slow internet, Sim problem.
Cons: I am pissed off of zain 4g internet services, Quality of internet and customer service, Very very worst service with poor connection.Recent recommendations regarding this business are as follows: "don’t use zain use stc", "Don't buy", "DONT TRY ZAIN", "Don’t used Zain", "Please solved my problem this my aqama number 254867****".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zain has 1.7 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Coverage in my area, Slow internet, Sim problem.
Cons: I am pissed off of zain 4g internet services, Quality of internet and customer service, Very very worst service with poor connection.Recent recommendations regarding this business are as follows: "don’t use zain use stc", "Don't buy", "DONT TRY ZAIN", "Don’t used Zain", "Please solved my problem this my aqama number 254867****".
Most users ask Zain for the refund as a solution to their issues.
Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Zain Reviews
"Some details we need about some fraudulent"
Two days back some body call me and he block mail he take all my bank details and he transfer Zain please try to help me with some bank details
"Unstable *** internet"
do not spend your money on zain, go with stc it may be more expensive but zain internet is just a scam, its very unstable my 5g turns off atleast 1-3 times a...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I am not using any Zain products and services but I was charged SR 1180.00
- Affordable
Preferred solution: Clearing my name of what they have charged to my iqama and my absher
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rai, Farwaniya
Some details we need about some fraudulent
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birgu, Il-Birgu
Some details we need about some fraudulent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unstable *** internet
- Cheap
- Bad customer service
- Customer service only speaks arabic
- No backup on complaints
Preferred solution: Apology
User's recommendation: don’t use zain use stc
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst Internet.. Cost like Europe
Preferred solution: Banning of this service provider
User's recommendation: Don't buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Riyadh, Riyadh Province
Very bad service especially net coverage
- Wasting money for a non working internet service
Preferred solution: Appropriate 5G network coverage at home and work
User's recommendation: DONT TRY ZAIN
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Jubail, Eastern Province
Complaint
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jeddah, Mecca Region
SIM Activation problem
User's recommendation: Please solved my problem this my aqama number 254867****
Jeddah, Mecca Region
Slow and corrupted internet in KSA
User's recommendation: Don’t used Zain
Lynwood, California
Hacer reclamo de un cobro que no reconosco
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Auto renewal
User's recommendation: Not just do anything without confirmation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to coonect no. With iqama
Preferred solution: Resolve my problem
Customer very poor service
- Good pkg
- No proper service
Preferred solution: Deliver product or service ordered
User's recommendation: Improve customer services
Kuwait City, Al Asimah Governorate
Can't activate roaming and internet service
User's recommendation: You should activate what’s up number for your customers and have a fast respond to solve the problems. Also, to give customers name of network which you prefer. You shouldn’t be the worst memory from your customers traveling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Zain customer service number doesn't work
Preferred solution: Answers
Best service
Preferred solution: I like zain open my sim
About
ZAIN is a company that specializes in providing various mobile and data services. The head office of the company is located in Kuwait city, Kuwait and it was founded in 1983. Nowadays ZAIN operates in 8 African and Middle Eastern countries and has a workforce of over 7,000. The company has more than 43 million regular clients. It offers an extent range of services like telecommunications, data storage, 4G internet and many more. The corporation works with many big companies like Vodafone, iPass, HBMeU, Global Learning and others.
Zain is ranked 446 out of 2028 in Telecommunications category
Other
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