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Zadarma

Zadarma

zadarma.com
What is your customer experience with Zadarma?

Zadarma Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Zadarma has a 2.4 star rating from 3 reviews with mostly dissatisfied customers and a 67% unfavorable split; recent comments urge users to avoid the service.

Key Takeaways for Future Customers

  • Check Zadarma reviews before subscribing and verify billing and refunds policy carefully.
  • Expect limited support from customer service and possible issues with SIP configuration on mobile apps.

Negative Feedback / Risk Areas

  • Frequent Zadarma customer complaints cite poor support and unresponsive service.
  • Users report billing disputes, refund demands, and verification hurdles for identity documents.

Positive Feedback

Some users find web access acceptable, but positives are limited compared with the volume of subscription and service issues.

View full overview ›

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Raphael E Vqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Athens, Attica

I dont know

I dont know what to say just fix my issue. They don't reply to what I asked.

I don't like it. Please fix it

View full review
Tough B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dammam, Eastern Province

Zadarma is a scam

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Zadarma is a scam. I'll explain why.

One of their conditions is that 'no unauthorized manipulations of the image are allowed.' This is so they can on-sell the information to third parties. I had written 'Zadarma' and 'JUMIO' (their billing company) on the scan to circumvent this—nothing obscured at all—just a text overlay in empty spaces—and they refused my application. Secondly, they said to submit an ID or passport. I sent a very clear double-sided scan of my driver's license.

They then said, 'No, we need your passport.' Instead of just asking for the passport up front, they are milking every ID out of you, one at a time. Did I mention they are based in Bulgaria? Scam, scam, scam.

I submitted the exact same scan to another company. No problem.

View full review
Loss:
$40
Cons:
  • Identity thieves

Preferred solution: acceptance of high resolution scan id that was provided and rejected without grounds

User's recommendation: run from this company

Chris M Tgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Error: Sip not found by login-pass pair

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Using Zadarma on web is OK, but when I installed Android application and started it with the SIP and password of my account, the following message appears: "Error: Sip not found by login-pass pair" Is it possible that this occurs because I have installed the application on another mobile phone as well? Please suggest. Thanks.

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Rebecca K Igw

Disgusting customer service unable to get any comfort from number not functioning since day one!

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Disgustingly terrible. Service does not work.

Scam. Takes the money quite easily however no assistance or HELP when required.

Complete SCAM. Refund all funds paid as no service at all since day one!!

Complete refund full required!!!

View full review

User's recommendation: Keep away it’s a SCAM. Notify bank and telco and of course ACCC here in Australia.

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