Anonymous
map-marker Bridgend, County Borough Of Bridgend

Height of 10 inch cake

Yumbles - Height of 10 inch cake
Different height. The 8 a d 6 are good but the 10 is not the same height. Need to make a 10 at very short notice. Disappointed. June hopkins
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User's recommendation: Quality good,height not good.

June E Dpk

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Verified Reviewer
| map-marker Bridgend, County Borough Of Bridgend

Sizing

Hi I am always happy with the quality of your cakes, however, I would expect the 10 inch to be the same height as the 8 and 6 inch. Disappointed that I will have to make another at short notice.
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Anonymous
map-marker Bradford, England

Cancel subscription

I placed an order with you for some vegan cheese as a gift for my daughter-in- law . I am neither vegan nor vegetarian

My husband is seriously ill and I have been so stressed and exhausted ,I failed to realise that I was buying a subscription that would be charged after a month without any further notice or reminder.

I do not want to renew this free subscription which ends today. Therefore if you have already charged the next month to my card I would like it refunded please.

I have tried to ring your customer service number because of the short window available but find its not possible to speak to anyone directly so therefore in my opinion this is not an effective customer service line .

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Emma W Gqa

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Verified Reviewer

Refund

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Took my order on 3rd April and been updating with delivery date only to be advised today that order shouldnt have been accepted. I want my money back now. Very unprofessional and unacceptable! Regards Emma
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Preferred solution: Full refund

Anonymous
map-marker Nuneaton, Warwickshire

Hopeless customer serviceAlteration to order impossible

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I have tried to change my order several times without success. Impossible to get through to anybody! I made mistake ordering. Hopeless customer service. I now seem to have ordered double quantity. Why is there not a
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User's recommendation: Do not use. Yummys

Elaine C Pcc

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Verified Reviewer

Unhappy with purchase

My partner received his parcel from topping pies . Parcel left on door step in pouring rain delivery driver did not knock . When opened limited info no ingredients listed no cooking instructions. Or if could be frozen . I need to know if they can be frozen and the date is use by 17 th that is very short life span .
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Cons:
  • Topping pies

User's recommendation: Topping pies need to be clear with data not just pie .

Deryn L

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Verified Reviewer

Cancellation of any further orders

I have enough Vive protein bars and need to cancel any further orders or subscriptions but cant contact them to do this. As a company Yumbles is so hard to contact. I wont be ordering anything further from them for this reason.
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Pros:
  • Protein bars are delicious
Cons:
  • Unable to cancel any further subscriptions

Preferred solution: To cancel any further orders or subscriptions

User's recommendation: This company is very hard to contact. I’ve been trying to contact them to cancel many future subscriptions for the last half an hour and still can’t get through to anyone. Their protein bars are delicious but this has prove totally frustrating I won’t be ordering any more from yumbes

celine M Wep

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Verified Reviewer

I don't like yumbles

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I got a cake from you once, and wasn't pleased with it. So I never want an other order from yous. Please DELETE MY information from your accounts. ASAP
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Preferred solution: Full refund

celine M Wep

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Verified Reviewer
| map-marker Belfast, Belfast

Cancel order ,I never made it

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I never made that order. I want my money refunded in full. I had a bad experience with yumbles and would NEVER BUY FROM you again, I want my details taken off your company records now ASAPmmmmm.mmmmm
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