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Yubo

Yubo

www.yubo.live
What is your customer experience with Yubo?

Yubo Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Yubo has 2.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: You can meet people, You get to meet new people.
    Cons: You have to verify yourself, I only meet two real people.

  • Recent recommendations regarding this business are as follows: "To avoid identity theft, do not give in on submitting your ID card.", "If you're a future customer do not download this app unless you want to be ripped off cuz it is not worth the download", "Shouldn’t have to verify".

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Media from reviews

Yubo requesting ID verification from me without a legitimate reason.
Yubo requesting ID verification from me without a legitimate reason. - Image 2
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Show reviews that mention
app friends account verification legitimate reason customer service multiple supporter emails people
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RockyMan

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Yubo requesting ID verification from me without a legitimate reason.

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Yubo requesting ID verification from me without a legitimate reason.
Yubo requesting ID verification from me without a legitimate reason. - Image 2
Contains 1 confidential file for company representatives

The Yubo app is suddenly demanding sensitive personal information like ID verification in order for me to access basic features such as chatting and making friends, without a legitimate reason for it. They are claiming that there is a safety concern with my Yubo account, and that I must verify myself to continue using it, when there isn't an actual issue.

The Yubo customer service will attempt to gaslight you by making you believe that submitting your ID card to verify yourself will keep you and others safe, when it's actually dangerous and could put you at risk of identity theft.

When I contacted Yubo customer service, they encouraged dangerous actions such as revealing my ID card to verify myself, and refused to prioritize my safety by removing the forced verification requirement that was applied to my Yubo account. This was despite explaining to them that this is a violation of my privacy and I don't want to risk my identity being stolen.

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Cons:
  • You have to verify yourself

Preferred solution: Getting the forced verification requirement on my Yubo account bypassed / removed.

User's recommendation: To avoid identity theft, do not give in on submitting your ID card.

Zander J Ndx

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund of subscription

Contains 1 confidential file for company representatives

I didn't mean to purchase the subscription because I didn't add money onto my account and my purchase went through. If I could please, because it took 36 dollars out instead of 0.33 cents, I would love a refund.

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Loss:
$32
Pros:
  • You get to meet new people
Cons:
  • I only meet two real people

Preferred solution: Full refund

Mizael Pxg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Sacramento, California

Wouldn't let me make an account

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Ubo if you're reading this comment you better delete your app or fix it cuz I couldn't make an account at all I need friends

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User's recommendation: If you're a future customer do not download this app unless you want to be ripped off cuz it is not worth the download

IzzyxXx D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Altrincham, England

Verification

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You shouldn't have to verify yourself to use the app to talk to your friends and other people to make more friends

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Pros:
  • You can meet people
Cons:
  • You have to verify yourself

Preferred solution: Access to the app

User's recommendation: Shouldn’t have to verify

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Alexandria, Virginia

Banned on yubo

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Contains 1 confidential file for company representatives

Ive never been Inappropriate or done anything illegal on the app Ive been banned for 10 months Ive put in multiple emails to be un banned. Can I get banned now? Ive been a big supporter for you guys for years.

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