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Yubico

Yubico

www.yubico.com
What is your customer experience with Yubico?

Yubico Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Yubico has 3.8 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating distribution is 50% unfavorable and 50% positive. Recent recommendation: "For top level network security solutions look into Yubico security keys".

Key Takeaways for Future Customers

  • Yubico reviews note solid security keys but a high price level.
  • Customers value Exchange, Refund and Cancellation Policy and product diversity when buying.
  • Expect limited live support; plan for self-service setup and troubleshooting.

Negative Feedback / Risk Areas

  • Repeated Yubico customer complaints about inability to reach a live agent for sales support or delivery issues.
  • Reports of tracking showing delivered when not received and setup or PIN storage problems.
  • Concerns about payment for premium price without prompt customer service or refunds guidance.

Positive Feedback

Users praise the security key product and diversity of offerings and recommend Yubico for network security needs.

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Melodye Iss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sales support

Unable to get live agent late on a

Unable to reach live agent.

Purchased alternative product.

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Anonymous
map-marker Quitman, Mississippi

Tracking said my key was delivered today but it was not delivered

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No response!! I paid a premium price for this device and they dont even have a live person or chat to help!!!

Good luck if you buy one of these keys!!!

I even wanted to buy another set and pay for the shipping costs but even the sales department dont have a live person or!! So Im looking for a different company to deal with.

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Anonymous

Not working- won’t store pin

I was never able to get through to you guys so called a person who is in computers. He fixed it and it is registered.

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Nickalas Myw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with yubico

Forgot password for yubico how to restore without losing accounts.

Can someone call me to sort this out instead of sending email with instructions

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Richard A Ekt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Assistance in selecting the right yubikey and spare

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Original review updated Nov 17, 2024

I did a search on Google to find a number for Yubico customer service so I could get some answers to questions I have before buying some security keys for my girlfriend & I. I didnt realize the number came from PissedConsumer I want to apologize for not noticing and want to clarify that I didnt have any issue or bad experience with Yubico.

From my research they seem to be a good company and have a solution to our nightmare issue(s).!

Do however have major issues with T-Mobile, Apple, BestBuy, & now AT&T. So the mistake was actually supposed to happen cause I hadnt heard of this site but I have now!

PissedConsumer is awesome and exactly what I needed so Ill post on the companies mentioned above on a new pissedpost later this week

Thanks for understanding and thank you for creating this site and helping people stand up against these large tech entities the best can..

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User's recommendation: For top level network security solutions look into Yubico security keys

Marise Ugm

Setip

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This company needs to have a way for people to communicate with them directly when they have problems they need to talk to a human being so they do not have to continue to buy merchandise over and over again that once they use it, they dont give you any instruction if you can erase a key and use it again if an error is made if anyone from Yubikey Co. thesis, it would be great if you gave me a call at 561-449-****. Hi my name is Barry and yes I am pissed and you have a duty to make things right when I spend hundreds and hundreds and hundreds of dollars for your product for three different phones .

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