Yours Magazine
Yours Magazine Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yours Magazine has a 3.3 star rating from 2 customer reviews and readers are mostly neutral; reviewers praise varied articles and the 2 magazines a month but flag problems with the subscriptions renewal team and website. This summary reflects common Yours Magazine reviews and consumer sentiment.
Positive Feedback
Readers value the diversity of content, regular fortnightly issues, and a generally low price level for membership.
Negative Feedback / Risk Areas
- Recurring Yours Magazine customer complaints cite poor subscription handling and confusing renewal communications.
- Customers report slow or unhelpful customer service and difficulty contacting support for cancellations.
- Readers note editorial mistakes and lack of proofreading in recent issues.
Key Takeaways for Future Customers
- Consider the membership terms and monitor renewal notices closely before renewing subscriptions.
- Expect basic pricing but prepare for potential delays with customer service and subscription queries.
- Enjoy varied content but be aware of occasional editorial errors when reading issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yours Magazine has a 3.3 star rating from 2 customer reviews and readers are mostly neutral; reviewers praise varied articles and the 2 magazines a month but flag problems with the subscriptions renewal team and website. This summary reflects common Yours Magazine reviews and consumer sentiment.
Positive Feedback
Readers value the diversity of content, regular fortnightly issues, and a generally low price level for membership.
Negative Feedback / Risk Areas
- Recurring Yours Magazine customer complaints cite poor subscription handling and confusing renewal communications.
- Customers report slow or unhelpful customer service and difficulty contacting support for cancellations.
- Readers note editorial mistakes and lack of proofreading in recent issues.
Key Takeaways for Future Customers
- Consider the membership terms and monitor renewal notices closely before renewing subscriptions.
- Expect basic pricing but prepare for potential delays with customer service and subscription queries.
- Enjoy varied content but be aware of occasional editorial errors when reading issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Cancellation of my Yours Magazine
Company fixed the issue and I have been provided with apology. Had to telephone them and they then set up a new direct debit and today everything went through and was paid.
The old direct debit was no good anyway as it had a different email address so that had to be deleted. It did, however, involve me having to 'phone my bank which can be a pain at times.
I will have to wait and see if they take my payment within the next 3 weeksI will not know until then.
Received a letter dated 1st December 2023 stating my subscription was due for renewal in January 2024. Within letter prices:- 1 Year £44.99 - 6 Monthly £22.50 - Quarterly £11.25 - Monthly £3.75.
There was nothing else about my subscription (been a member since 2017 and before that used to read my mother's copy who lived at the same address).
I replied I would pay 6 monthly. I got a reply to say that if I stayed at a yearly rate it would be £30 odd pounds. I was not aware or told about this in the letter.
I replied immediately to say I would stay as I was with a yearly subscription. I have had two emails since saying my membership has been cancelled.
If you speak to anyone they are not English nor in this country.
I don't want my membership cancelled just back with me paying £30 odd pounds a year, but the renewal team don't seem to understand when you send an email or telephone.
Reinstate my old price which you should have mentioned in the letter of the 1st December 2023 as I have been a member for a long time. Also, get some staff in the UK to answer questions and reply to those of us who live in the UK.
- Varied articles with 2 magazines a month
- Subscription renewal team
Preferred solution: An apology, as well as my price reduction.
User's recommendation: At the moment try not to have anything to do with the Subscriptions Department
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMistakes on page 12 of Yours magazine issue 420
The article about Judi Denchs new film had a number of mistakes namely
The heading Dame Judi Dench says her upcoming FIML Hallelujah instead of
film Allelujah and it referred to Jennier Saunders instead of Jennifer Saunders.
I have noticed recently a number of incorrect spellings and information.
I know spell check is used but does anyone proof read articles nowadays or am I just being old fashioned! I love the Yours magazine and look forward to each issue and it would be great if some human checks were made before they are dispatched.
Regards
Jean Douglass
User's recommendation: Let company know errors so they can try to reduce them
Luton, England
Tried and tried to phone and e-mail it took so long to answer I sorted it myself
Ask for info re goods for sale in your magazine. I think it too Yours so long to answere in fact they haven't answered yet.
I sorted it myself. Not good customer relations
User's recommendation: Maybe
Cancelation
Need to cancel my subscription
User's recommendation: Don't sign up
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