State: California City: Mountain View Clear all filters (4 of 86 reviews match)
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Thieves invited to your house by yourmechanic

Simply swindled right at my house. That’s exactly what happened. Handed over new parts to the mechanic which he pocketed and yourmechanic denies any plausible liability. The worst aspect is that this company does not care. If you are already a poor sap whose had any repair get them double checked now in the next 30 days which is when you can dispute the charges. Otherwise you truly are on your own
1.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1364861
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The reservoir hose was split losing coolant, the Mechanic couldn’t reach the clamp started trying to say he might have to take off some parts I reached in & turned it for easy access then I had to tell him what tool to use my diagnostic of it still leaking is he didn’t...
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1.6
I didn't like
  • Warrant false
  • False advertising
#1325650
If I could rate this company a zero, I would. The mechanic called and said the parts weren't available and he would come out around 11 or 12. Then I call and was told the parts still weren't available and the mechanic would be here at 5. Then I received a call saying...
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Anonymous
YourMechanic Team

Hi,Thank you for providing your feedback. We would like to look more into this but are not able to locate your account based on the information provided. Can you please send u...

1.8
I liked
  • Appointment timing
I didn't like
  • Continuously rescheduled appointment
#1176187
I raved about Your Mechanic and convinced a single mom I know to call them. Not only did they charge $35 more than the agreed to amount for diagnostic, they're saying they charged so much because she booked two appts, this is not true. The mechanic replaced something,...
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Anonymous
YourMechanic

Hi,We apologize for your negative experience with YourMechanic. We back our service by a 12 month/12,000 mile warranty. You can find a copy of our warranty at yourmechanic.com...

1.0
#1020026

Contact YourMechanic Customer Service

Mailing Address:
2525 Charleston Rd #100
Mountain View, California 94043-1600
United States
Phone:
(800) 701-6230
All YourMechanic Contacts

YourMechanic Products and Services Reviews