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I paid to have my starter replaced. The next day, I had to be towed to the dealership and they said the starter was bad. I paid the dealership put another one in, and truck has run beautifully since. The mechanic seemed very inexperienced. I would not use your...
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Anonymous

YourMechanic Hi,We apologize for your negative experience with YourMechanic. We back our service by a 12 month/12,000 mile warranty. You can find a copy of our warranty and learn more abou...

work resulted in overheated and damaged engine. 'warranty ' process over two months (no car) and the 12k / year 'guarantee' is bs. $2500 in damages, car rental fees. wanted to give me my money back, which I refused because that is considered settling. still no...
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Anonymous

YourMechanic Hi,We apologize for your negative experience with YourMechanic. It looks like our warranty department has been in contact with you regarding this situationWe back our service ...

This company is either crooked, ignorant or incompetent. They have the most untrained mechanics. Mechanics do not carry proper tools for diagnosis. Their mechanic messed up my truck they attempted once to fix the issue but the check engine light is still on and no one...
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Anonymous

YourMechanic Hi Marty,We apologize for your negative experience with YourMechanic. We back our service by a 12 month/12,000 mile warranty. You can find a copy of our warranty at yourmechan...

Yourmechanic Customer Care Review

#902715
1.5
I made an appointment, received a quote for a simple alternator repair and a few hours before my appointment they called and told me the mechanic was not qualified to perform the repair. They were rude and unhelpful when I was attempting to get clarity. Thankfully I called another mobile mechanic and they came out immediately and did the repair like true professionals.
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I raved about Your Mechanic and convinced a single mom I know to call them. Not only did they charge $35 more than the agreed to amount for diagnostic, they're saying they charged so much because she booked two appts, this is not true. The mechanic replaced something,...
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Anonymous

YourMechanic Hi,We apologize for your negative experience with YourMechanic. We back our service by a 12 month/12,000 mile warranty. You can find a copy of our warranty at yourmechanic.com...

Just trying to get a mechanic to actually show up to do a diagnosis is like pulling teeth. Repeated no-shows and reschedules. Just be here when youre scheduled. Is that too much to ask? How about calling to let me know you aren't coming so i'm not wasting my valuable...
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Anonymous

YourMechanic Hi,Your mechanic should aim to be honest, prompt, and thorough in every customer interaction.We apologize if your experience did not meet this expectation. We will ensure the ...

2.1
#1015567
Reply to reviews
Scam mechanic diagnosed my car from 20 feet away. Said he couldnt work on it due to the fact it had been worked on before. The problem was intermitten starting, and it was even running the day he arrived. Scammed me for $20 and wasted my time. Company will not refund...
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Anonymous

YourMechanic Hi,We are sorry to hear about your experience with our company. We strive to provide quality service and complete customer satisfaction. Your mechanic should aim to be honest,...

Sooo basically, I got my brakes replaced because not only they needed to be replaced but because they had annoying squeaking noise. At first it wasnt making noise but a day later, it was more squeking than before (it used to be once in a while- now its everytime I...
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Anonymous

YourMechanic Hello,We are sorry to hear about your experience with our company. We strive to provide quality service and complete customer satisfaction. We will forward your feedback to th...

2.1
I liked
  • Convenience
I didn't like
  • Reliability
  • Service
  • Noises from my brakes
#1008730
Reply to reviews
These people suck!!! Don't trust them! I called them before Thanksgiving and my car is still not fixed!!! The the Mechanic keeps giving me the run around says it's different things with my car. Now I paid him 2 weeks ago and he has been avoiding my calls then,,,, when...
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Anonymous

Anonymous It's kinda funny when people just complain crazy without contacting actual corporate to solve problem. these kind of reviews really does not help at all. thanks btw

They suck the guy was 2 hours late then i had to check the codes for my engine light and then he wanted me to go to the parts store to get parts and pay no so he went and he took another 2 hours to get back to me and then he said that i blown a head gasket well today...
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First, the mechanic screwed up my car. After having my car serviced (oil change and 60,000 mile check up) by a Your Mechanic guy (named Harish) I took it to do some errands and there was a horrible metal on metal scraping sound I kept hearing! So I called the...
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Anonymous

Anonymous Did you get the problem repaired?

h.kitchener

h.kitchener Did you bother to get down under the vehicle or pop the hood to see what the problem might be? Metal on metal means something is loose, dragging or who knows what. You need to...

1.6
I didn't like
  • Repairs
  • Customer service
#912074
Reply to reviews