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My experience with your company as a whole was a nightmare. I booked online got a quote. Had my car towed 60 miles to a friend's house because I live in Congress AZ and you don't come this far out. First day let Terry know I was on my way be there no later than 9: 30...
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1.4
#1527491
they lie and are very expensive. booked them to fix steering pump 2/1/2019. went fine so i booked them 5/22/2019 for an alternator replacement. afterwards he gave me a list of things that needed to be replaced immediately on my car and it included a new steering pump....
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#1541019

YourMechanic - They will take extra money out your account

Do not deal eith this company because you have to put your card info in to make an appointment. They will then withdraw money out your acct at will. Their mechanics are unprofessional and not skilled enough. When you try to complain you get pretty much ignored and most likely wont get your money back. Im waiting on my money to be returned to my account. And in the meantime I got to block them from using my card in the future cause I cant trust them.
1.3
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#1536707
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What's the point of a pre-purchase inspection if the mechanic they sent is going to overlook many important items? The mechanic missed the following: Inoperative window lift. Rips and tears in a leather seat. Liftgate struts failed. Liftgate handle out of alignment....
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#1509760
Avoid it and Avoid it and better check out real auto shops around. These guys may be good in changing oil or other simple tasks but by my own experience this company is a *** I have ordered diagnostic for $75 and as appeared it was throwing money. My car did not start...
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1.0
#1493429

YourMechanic - Worst company I have ever worked with

Worst company I have ever worked with. They send you 50 emails about your quote. They book your appointment then cancel it for no reason. Their customer service is garbage. They do not read their emails. Their rude call center people won't help you or help you answer mechanics questions.
1.0
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#1481085
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YourMechanic - The worst experience ever

They are inefficient and unreliable they cancelled all 4 of my appointments in a time span of 4 weeks. Don’t use them at all. They are a waste of time and money, you’re better off using a dealer. They are trash to say the least and reading through other peoples’ reviews makes me not feel guilty at all to say that.
#1476626
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YourMechanic - Worst Service Ever

The mechanic said he was running late. I waited over 3 hours after my initial appointment time. I messaged the mechanic but I received no response. They never showed up nor did they have the common curtesy to inform me they weren’t coming. I called customer service the next day and was told the mechanics number was not in service. I asked for another appointment and was told I’d have to wait 2 weeks because they only had one mechanic in my area. I canceled order & asked for a full refund. I received a cancellation email but no receipt to prove I wasn’t charged. No report on the mechanic not showing up. I would not recommend this place to anyone. They are completely unprofessional.
1.0
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#1476500
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YourMechanic - GARBAGE

Absolute garbage company the worst customer service I've ever dealt with.A simple battery change and oil change turned out to be a nightmare for 7 days I would never suggest this company to anyone until they learn how to treat there customers right.Again I wish I could give negative stars this place is an absolute joke and should stop doing business.Stop scamming people your company is truly and total garbage all the reviews below this one are 100% correct DO NOT GET SCAMMED LIKE WE DID....
1.0
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#1474845
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YourMechanic - The absolute worst experience in my life.

Sergio came out and told me my tail light problem was being caused by a defective brake switch. Said he was going to O"Reillys to get one.He never returned. When i called the company they were no help.Charged me 70 bucks for his diagnosis. Wanted to complete the job the next day.Didn't care that he never returned as promised. Unbelievable. 70 bucks for nothing. Stay far away from this company. And one last thing....his diagnosis was incorrect. It was not the brake switch. Most unprofessional company I've ever dealt with.If i wasn't moving out of state...i would of taken the company to small claims court.Just to get my money back.
#1472922
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Mailing Address:
2525 Charleston Rd #100
Mountain View, California 94043-1600
United States
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YourMechanic Products and Services Reviews

My car needed a fan clutch and thermostate replacement. My radiator and fan clutch were replaced and immediately after the radiator replacement the car began o drive as if in overdrive when first started. The mechanic, Michael, indicated that it was due to a bad fan...
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#1464802