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YourMechanic - Company will not replace a new part their mechanic installed but has to destroy
YourMechanic - Company will not replace a new part their mechanic installed but has to destroy
YourMechanic - Company will not replace a new part their mechanic installed but has to destroy
Mechanic came to replace the wheel hub assembly with brand new parts. Wheel bearings had to be pressed into the hub. After repair the wheel was locked up. Mechanic recommended a new Steering knuckle and scheduled appointment for next day. Upon arriving for the new...
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2.2
I liked
  • Ease of quotes
  • Jose the mechanic
I didn't like
  • Lack of consumer advocacy in mission
  • Lack of empowerment to satisfy or negotiate
  • Lack of respect
#874984
This company is either crooked, ignorant or incompetent. They have the most untrained mechanics. Mechanics do not carry proper tools for diagnosis. Their mechanic messed up my truck they attempted once to fix the issue but the check engine light is still on and no one...
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Anonymous
YourMechanic

Hi Marty,We apologize for your negative experience with YourMechanic. We back our service by a 12 month/12,000 mile warranty. You can find a copy of our warranty at yourmechan...

#1021896
First, the mechanic screwed up my car. After having my car serviced (oil change and 60,000 mile check up) by a Your Mechanic guy (named Harish) I took it to do some errands and there was a horrible metal on metal scraping sound I kept hearing! So I called the...
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Anonymous
Anonymous

Did you get the problem repaired?

h.kitchener
h.kitchener

Did you bother to get down under the vehicle or pop the hood to see what the problem might be? Metal on metal means something is loose, dragging or who knows what. You need to...

1.6
I didn't like
  • Customer service
  • Repairs
#912074
Yourmechanic auto mobile repair
Yourmechanic auto mobile repair
Yourmechanic auto mobile repair
Yourmechanic auto mobile repair
This company will not honor the mistakes of their mechanic. They do not care about their customers at all only money in their pocket. Had to take our car to a REAL mechanic that fixed all our problems caused by yourmechanic for 50 dollars. Honestly I would think that...
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1.6
I liked
  • Ease of appointment online
I didn't like
  • Timely work done
  • Lack of communication
  • Repairs
#729471

YourMechanic - Car Repair Review from Portland, Oregon

They suck the guy was 2 hours late then i had to check the codes for my engine light and then he wanted me to go to the parts store to get parts and pay no so he went and he took another 2 hours to get back to me and then he said that i blown a head gasket well today theres no steam and some white smoke and the cooling fluids are not.low at all so im actually taken to my other person he said it could just be a leak never using them again ever i dont trust them at all i closed my acct
1.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#914839
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These people suck!!! Don't trust them! I called them before Thanksgiving and my car is still not fixed!!! The the Mechanic keeps giving me the run around says it's different things with my car. Now I paid him 2 weeks ago and he has been avoiding my calls then,,,, when...
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Anonymous
Anonymous

It's kinda funny when people just complain crazy without contacting actual corporate to solve problem. these kind of reviews really does not help at all. thanks btw

#974982

Yourmechanic Customer Care Review

I made an appointment, received a quote for a simple alternator repair and a few hours before my appointment they called and told me the mechanic was not qualified to perform the repair. They were rude and unhelpful when I was attempting to get clarity. Thankfully I called another mobile mechanic and they came out immediately and did the repair like true professionals.
1.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#902715
Show