Yourbluewater
Yourbluewater Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yourbluewater has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice, Stylish clothing.
Cons: Sizing is not as advertised and no exchanges or refunds.Recent recommendations regarding this business are as follows: "Unless you are 100% sure you will get a good fit, DO NOT ORDER because you will not get an exchange or refund.".
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Verified ReviewerThe company will not exchange or refund the jacket that didn't fit.
I am writing to warn you of my experience ordering from YourBlueWater.com.
On September 21, 2022, I ordered a Water Resistant Oversized Hooded Windbreaker Rain Jacket Tiffany Blue/ size XL. I received the order on October 12, 2022 and immediately tried it on.
Unfortunately it was way too small. Based on the measurements and sizes on their sizing chart, I would be an XL (which is consistent with my other clothing.
On October 12th, I immediately emailed them to ask for an exchange (2 sizes larger) or a refund. I received an email asking me to verify my order with a photograph of the scan code.
I responded with the picture on October 13th. I received a response sent on the same day saying that the warehouse verified they sent the correct size could I give it to someone?
The final offer was no address for return or exchange with a $4.00 refund offered which was less than 10% of what I paid (in Canadian Dollars)!!!
This is my warning - DO NOT USE THIS VENDOR!
- Nice
- Stylish clothing
- Sizing is not as advertised and no exchanges or refunds
Preferred solution: Full refund
User's recommendation: Unless you are 100% sure you will get a good fit, DO NOT ORDER because you will not get an exchange or refund.
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I ordered a hat which came three weeks later and was damaged. When I reached out to the company I was told to fix it myself.
Like you, I received $4.04 for a $45 hat. Ridiculous.