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Younique in Philadelphia, Pennsylvania - Do not buy from this company

1.0
Details
Worst customer return policy I have ever ran into. Company sent me mascara that was dried out. Filed complaint. Told I needed to send pics, which I did. Multiple phone calls and emails and received 0 resolution. Looks like I just bought myself 40 bucks of a product that will be going in the trash
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Review
#1424157 Review #1424157 is a subjective opinion of poster.
Product
Younique Mascara
Reason of review
Damaged or defective
This company scams hard working families out of money. They ignore complaints and deny that things have been sent to them. The owners of the company allow their new presenters to be treated like crap by their upline. They claim all the products work for any skin tone,...
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Review
#1377993 Review #1377993 is a subjective opinion of poster.
Service
Younique Customer Care
Reason of review
Poor customer service
Loss
$950
I purchased 2liquid foundations makeup.one 4myself, one 4my dauhter.we r both the same shade, scarlet. I hav used mine, no more than 3times, my daugh.uses hers daily. After 3 times, my bottle is empty, hers still going strong! Its hard 2 c amt remainig, as the bottle...
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3 comments
Danielle_V
#1234774

I'm sorry you're having an unfortunate experience with your product. It does sound like it dried out and I would love to help you resolve this problem.

Please note you only need about 5 drops of foundation to cover your entire face.

Be sure to tightly close the top and shake before each use. Please find me on facebook (Danielle Vales) or contact me through my younique site (https://www.youniqueproducts.com/Mixitmakeup/presenter/contactme)

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Review
#932918 Review #932918 is a subjective opinion of poster.
Product
Younique Touch Mineral Foundation
Reason of review
Not as described/ advertised
A representative of any company should be professional and not harass any individual for not buying their product. Younique should find representatives with class.
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4 comments
Danielle_V
#1234793

That is extremely disappointing to hear. Unfortunately Younique does not select who can buy their kit.

That said, I would not encourage you to do business with a presenter who is harassing you, and would encourage you to report them to corporate and/or the social media site they are using. I urge you not to let this dissuade you from considering Younique as a viable make-up option with a different, more professional, presenter.

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Review
#913501 Review #913501 is a subjective opinion of poster.
Service
Younique Sales Representative
Reason of review
Poor customer service
1.3
Details
Bought the newer version of the fiber lashes, very dry and i bought another ine thinking maybe it was just old , nope dry dry. I order some other things and still waiting on my foundation bruch since Nov. ,enough is enough how long is this on backorder??Notworth the...
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1 comment
Anonymous
#1120327

Please contact your presenter. If you aren't happy with the mascara they WILL refund your money.

It is the company's policy. It could just be a "bad batch" because so many people love the mascara.

I understand the frustration with the backordered brushes and foundation.

If you let customer service know, and enough of us do that, they may find another supplier that can produce the product!

Have you tried the Splurge eye shadows? I love them and haven't had any problems!

Review
#800490 Review #800490 is a subjective opinion of poster.
Product
Younique Mascara
Reason of review
Bad quality
I have waited FOUR MONTHS for my product and I am still waiting for some of my products to arrive. I had to email customer service multiples times and then they send one item until I email again. Worst service Ive ever experienced. When I ask the presenter for help she...
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6 comments
Anonymous
#1162973

So true not impressed with Younique products. I am done representing this company.

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Review
#793031 Review #793031 is a subjective opinion of poster.
Product
Younique Mascara
Reason of review
Bad quality

Younique Online Order Review

I just think it is rediculous that it takes so long to actually receive your products! Ordered over a week ago and my order is still on processing. I have never ever ever have any company take as long as them.
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Review
#785958 Review #785958 is a subjective opinion of poster.
Reason of review
Problem with delivery

Other Product Review

I was reported 4 times for my post.I pissed of company.They suspenders my account.I like to Younique products,I am reactive my just for use my discount,no more work with Younique
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Review
#744663 Review #744663 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Younique Customer Service

Mailing Address:
Younique, LLC
3400 Mayflower Ave
Lehi, Utah 84043
United States
Phone:
(844) 821-8151
All Younique Contacts

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