Sadam H Iza

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Verified Reviewer

Reward not recieved from previous 14 days

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YouGov - Reward not recieved from previous 14 days

I redeemed my Flipkart voucher on 1st August and today is 14th August, but I have not received my payment of 3600rs from the Flipkart voucher. The registered Gmail address on YouGov is byteearning@***.com.

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Preferred solution: Reward not received

Resolved
Jackie C Ekr

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Verified Reviewer

Resolved: Some surveys are low paying but most are fair

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Updated by user Jul 02, 2024

Company fixed the issue and I have been provided with apology. I didn’t have a problem with them, just wanted to share a positive review about a decent survey group.

Original review Jun 25, 2024

This is NOT a scam company, I have cashed out my earnings many times over 3-4 years and never had an issue. Most surveys pay around 10c per minute, but some pay less, so keep an eye on the survey time and points earned before you start each one. I like this company because they often have some interesting surveys, not just banks, insurance and new cars like some sites.

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Pros:
  • Always pay you for your time
  • Interesting surveys
  • Most surveys are good value
Cons:
  • Few surveys are poor paying

User's recommendation: A good site but check survey points before starting as some are low paying.

Anonymous
map-marker Jacksonville, Florida

My virtual card isn’t acepted

I have a virtual Visa card but is not accepting no where !!!I I try to use in different websites but not be accepted

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User's recommendation: Virtual cards aren’t accepted for any retailers

Curtis P Bak

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Verified Reviewer
| map-marker Naperville, Illinois

Login code issue

Send a login code to my enail Ive been dealing with this issue for two days and no response what so ever. What company does this Im trying to get back into my account is all if this doesnt work I might have to delete this app for good

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User's recommendation: They won’t response to your email

Farzand Ali

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Verified Reviewer
| map-marker Redwood City, California

Login verification code not receiving

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I have been trying to use YouGov KO for over a month but faced significant issues with receiving the login verification code. Despite submitting over 50 complaints and emails, I received no response from customer support.

This lack of communication and support has been extremely frustrating.

While YouGov KO has potential, these technical issues and poor support make it difficult to recommend. I hope the company addresses these problems soon.

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ABDUR R Fno

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Verified Buyer
|

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Verified Reviewer
| map-marker San Francisco, California

Reward redeemed and not yet recieved

YouGov - Reward redeemed and not yet recieved
YouGov - Reward redeemed and not yet recieved - Image 2

I have been attending surveys and answering them with my full time. I received my 5000 YouGov points within almost 2 years.

I redeemed my reward for a 3500 Flipkart voucher and I still did not receive my reward despite waiting for almost a month.

I need the YouGov team to contact me and revise my reward ASAP! I did not get any response from YouGov despite contacting customer support.

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Pros:
  • Have rewards
Cons:
  • Dont give on time and do scam for some people

Preferred solution: Deliver product or service ordered

Resolved
Shweta T Jhd

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Verified Reviewer
| map-marker Mumbai, Maharashtra

Resolved: Reward not received

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YouGov - Reward not received

I have completed 5000 points and reedem it on 28/12/2023 but still not received my flipkart gift card of 3600 Rs..When I message to help centre they said they send me reward on same day by mail but I didn't received it.I checked both my inbox as well as junk mail. Please

help me to get it as it took almost 1year to complete 5000 poi

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User's recommendation: It will be positive if I will get my reward soon

ABDUR R Fno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reward not received

My issue has not been resolved yet. They have not responded to my emails.

YouGov's customer service is becoming the worst.

Despite completing all the surveys myself and investing my time, they still have not rewarded me appropriately. So, I request that they contact me and issue my reward ASAP.

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Preferred solution: Reward

Anonymous
map-marker Saarbrucken, Saarland

I have a problem with log in

Dear Yougov Support Team,

I'm facing an issue logging into my account as I'm not receiving the login code on my email.

Thank you for your help.

Best regards,

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Michael L Xrb
map-marker New York, New York

I was not sent the link to participate in a multi-day survey which offered very good compensation for completing the survey!!

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I had done the pre testing of my system to make sure that my system would work

Correctly for the survey which it did! Because I did not get the link I missed out on earning 2,000 redeemable points and a $300.00 on line gift card!!

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Loss:
$300

Preferred solution: The ability to participate in the 3 remaining survey sessions so that can add my opinion I would like to be able to earn the 2,000 redeemable points and the $300.00 online gift card

Jyoti A Cqm
map-marker Jaipur, Rajasthan

Very important

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I'm not receiving surveys at all

Please help me

I'm keen of answering them

And which personal data pulse option send to ur server

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