Manufacturer: Youfit Health Clubs Category: Memberships Clear all filters (3 of 3 reviews match)
i was laid off in September of 2016 ...i called my local Youfit branch at Oakland Blvd in Lauderhill, Fl. to cancel my membership until it was financially feasible to reactivate it. The rep said ok no problem .... 2 months later i see they have continued to make attempts to withdraw the membership fee from my account resulting in overdrafts ... I called to explain, was put on hold and NOBODY returned to the line. I called again today Feb 1st,...
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Originally, I was given the Lime card membership, which is for 18 or older. They for some reason did not realize or simply forgot that I was 17, and offered me that membership, which I took and paid for as they asked for. Afterwards, they realized, and revoked my privileges. I was switched to the "white" membership, whatever it's called, which I agreed to easily enough, because it was perhaps a mistake on only one employee's part, and the age...
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Soon thereafter I found a gym closer to my home with later hours which better suited my schedule. I attempted to cancel online, the same manner as I signed up. This process is not available?!?! I then called the gym to cancel and was told I had to speak to the manager who was not in, they assured me he would return my call. This NEVER happened, I wrongly assumed that my membership was cancelled until my card was charged for another month,...
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Anonymous Well generally when you sign up for a membership online it is your responsibility to read the policies and guidelines, which includes the cancellation process. I assume you di...

I liked
  • Number of available equipment types
I didn't like
  • Management
  • Misleading
  • Inability to be directed to someone that could do something