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Yoti

Yoti

www.yoti.com
What is your customer experience with Yoti?

Yoti Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Customers give Yoti a 5.0 star rating from 1 review with 100% positive sentiment; consumers are mostly satisfied. Reviewers value Billing Practices and Diversity of Products or Services, and price level is medium.

Key Takeaways for Future Customers

  • Read Yoti reviews and check verification requirements before submitting documents.
  • Confirm billing details and price level as reviewers note medium pricing.
  • Prepare high-quality, highlighted images of IDs when completing identity checks.

Negative Feedback / Risk Areas

  • Recurring customer complaints about passport rejection while other documents are accepted.
  • Document verification failures may require repeated uploads and extra support.

Positive Feedback

Reviewers praise billing practices and the range of products or services; overall sentiment is positive with a 5.0 rating.

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Media from reviews

Yoti - I send my passport but not accept
Yoti - I send my passport but not accept - Image 2Yoti - ...my UK passportYoti - ...my UK passport - Image 2Yoti - ...my UK passport - Image 3
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Hackney, Hackney

I send my passport but not accept

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Yoti - I send my passport but not accept
Yoti - I send my passport but not accept - Image 2

They accepted all my documents but they don't accept my passport. I have a work permit and a residence permit.

View full review
Kansas Rdm
map-marker Hackney, Hackney

...my UK passport

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I sent the UK passport to your mail several times, but the program does not accept it.
  • - Please advise what I should do.
Yoti - ...my UK passport
Yoti - ...my UK passport - Image 2
Yoti - ...my UK passport - Image 3

Hello, I have sent my UK passport to your mail several times with high light, good quality phone and good internet, but your program does not accept it. What should I do? Please really help me with this.

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