
Unclaimed
YOTEL
2
TOTAL REVIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefusal to reverse charge or produce invoice
If you stay at YOTEL please be aware they charge 100 per night as a hold that will never be removed in some cases. Forget about contacting Mission Control. Ive been trying for two months to get a charge of 108.96 refunded. Chase Bank filed a claim and Yotel justified the charge to them, but can provide no invoice. Arturo in customer service tells me the bill was paid by my employer via booking.com. This is one of three charges to my card, run as a deposit and Yotel refuses to reverse this one. I waited a month to get the 300+ charge removed. Arturo can produce no bill and says he sees no charge to my card even when I produce screenshot of the charge. Filed with BBB after 2 months.
ID
Location
Lake Peekskill, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer