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Refusal to reverse charge or produce invoice

If you stay at YOTEL please be aware they charge 100 per night as a hold that will never be removed in some cases. Forget about contacting Mission Control. Ive been trying for two months to get a charge of 108.96 refunded. Chase Bank filed a claim and Yotel justified the charge to them, but can provide no invoice. Arturo in customer service tells me the bill was paid by my employer via booking.com. This is one of three charges to my card, run as a deposit and Yotel refuses to reverse this one. I waited a month to get the 300+ charge removed. Arturo can produce no bill and says he sees no charge to my card even when I produce screenshot of the charge. Filed with BBB after 2 months.
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ID
#4516903 Review #4516903 is a subjective opinion of poster.
Location
Lake Peekskill, New York

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Bed bugs