Yorkvilles Canada
Yorkvilles Canada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yorkvilles Canada has 1.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros.
Cons: Worst customer service, No customer service, Random substitution of items for non same value ones.Recent recommendations regarding this business are as follows: "Stay away", "Run away!", "Go anywhere else", "Use at your own discursion or ship to your place first.", "DO NOT USE THIS COMPANY - AWFUL".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yorkvilles Canada has 1.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros.
Cons: Worst customer service, No customer service, Random substitution of items for non same value ones.Recent recommendations regarding this business are as follows: "Stay away", "Run away!", "Go anywhere else", "Use at your own discursion or ship to your place first.", "DO NOT USE THIS COMPANY - AWFUL".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scam website
Scammed me by replacing products with those of lesser value breaking their own terms of service.
Ontario trades commissions are useless as hundreds on trustpilot have also been scammed but they refuse to investigate.
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Undelivered Gift Basket
I ordered a Christmas gift basket to be sent to a relative in ON. In spite of the fact that I provided an accurate address as well as a phone number, it was never delivered.
I was told by Yorkville's that an attempt to deliver was made, but according to the intended recipient, no delivery notice was ever made nor was a phone call made.
Yorkville's refused to reship without charging me an additional $40, nor would they offer me a full refund. Run This company is a fraud and their delivery carrier is also a fraud.
- Product undelivered
Preferred solution: Full refund
User's recommendation: Run away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Camden, England
Utter rubbish
Useless company. Robot Steven is their customer service person.
Quotes terms and conditions at you but wont answer any actual questions relating to these.
Substituted crap and ripped me off. Disgraceful.
- Random substitution of items for non same value ones
- Worst customer service
- No customer service
Preferred solution: Price reduction
User's recommendation: Go anywhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nottingham, England
Terrible customer service after awful order
Hamper was delivered late with broken and rotting chocolate covered strawberries and only one champagne glass! This was a wedding gift and customer service was not helpful at all. Pretty much blamed me!
- Late delivery
- Damaged goods
- Worst customer service
Preferred solution: Apology
User's recommendation: DO NOT USE THIS COMPANY - AWFUL
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Terrible customer service
Baskets on the website don't always match what they deliver.
"our substitution policy stipulated in our terms and conditions, at times substitutions may be necessary to fulfill orders in a timely manner, especially in the event that an order is time-sensitive and intended for a special occasion." This is the response I got after my complaint about inappropriate substitution in the basket I ordered for my boss. Who knows how many times they did this to other customers
Preferred solution: Apology and a refund
User's recommendation: Use at your own discursion or ship to your place first.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Gift is days late + wrong items + no response
PLEASE DON'T ORDER FROM THEM!! I ordered a gift basket from Yorkvilles Toronto, and not only the gift arrived days after the birthday, but also main items (picnic set with a basket, glasses, cutlery were substituted with a can of nuts.
Gift was very expensive and I really am disappointed as it looks like they just receive money and scam people. I hope my review will save others from ordering at Yorkvilles
- No pros
- Random substitution of items for non same value ones
- Not responding at all
- Worst customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Do NOT order from them ever.
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