Yonex Reviews
Yonex Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yonex has 1.0 star from 6 reviews and consumers are mostly dissatisfied. Reviews report broken racquets and tennis shoes, repeated attempts to contact support with no response, frequent requests for refund and warranty support, and complaints about high price and limited discounts.
Key Takeaways for Future Customers
- Expect issues with warranty claims; many ask for a refund or replacement.
- Prepare for hard-to-reach customer service and slow responses.
- Consider price vs risk when buying Yonex high-priced racquets or shoes.
Negative Feedback / Risk Areas
- Unresponsive customer service and repeated call/email attempts without callbacks.
- Warranty claims reported as not honored and difficulty processing refunds.
- Multiple reports of racquets breaking within 12 months.
- Complaints about high price and poor discounts.
Positive Feedback
Consumers note beautiful design and good fit; some buyers purchased discontinued raw models.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yonex has 1.0 star from 6 reviews and consumers are mostly dissatisfied. Reviews report broken racquets and tennis shoes, repeated attempts to contact support with no response, frequent requests for refund and warranty support, and complaints about high price and limited discounts.
Key Takeaways for Future Customers
- Expect issues with warranty claims; many ask for a refund or replacement.
- Prepare for hard-to-reach customer service and slow responses.
- Consider price vs risk when buying Yonex high-priced racquets or shoes.
Negative Feedback / Risk Areas
- Unresponsive customer service and repeated call/email attempts without callbacks.
- Warranty claims reported as not honored and difficulty processing refunds.
- Multiple reports of racquets breaking within 12 months.
- Complaints about high price and poor discounts.
Positive Feedback
Consumers note beautiful design and good fit; some buyers purchased discontinued raw models.
Media from reviews
Eagan, Minnesota
Quality of tennis shoes
- - Customer service was unavailable, and I called twice.
- - I completed an online application to explain my call and want easier, friendlier communication.
Wanted to talk to customer service; no one is available to take my call. I called twice.
I completed a whole application online, which is quite expensive to explain the reason for my call. So far, no response.
I prefer to deal with companies that value their customers' time and business. I wish communication would be easier and friendlier.
- Good fit
- Nice design
- Poor cushion
Preferred solution: Full refund
User's recommendation: Don’t buy from Yonex
Eagan, Minnesota
Quality of tennis shoes
- - There was no option to speak with a representative for a proper recommendation.
- - I may need to return the shoes since the issue wasn't resolved.
I called and wanted to discuss an issue with my tennis shoes. There was no option to talk to the representative and get a proper recommendation.
I can't buy expensive tennis shoes from the company that refuses to communicate.
You should be more responsive and available to your customers. I may need to return my shoes since I couldn't resolve my issue.
- Beautiful design
- Poor cushion
Preferred solution: Full refund
User's recommendation: Don’t buy from Yonex
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
Have called 12 times and 4 email claiming for a less than 1 year usage of a Yonex tennis racquet
I am not happy at all. I called 12 times, left messages, and emailed, but got no responses after 8 days of continuous calls and emails.
- Bad warranty
Preferred solution: To her my broken racquet replace or money back to her another racquet
User's recommendation: Do not buy yoNex unless have a great warranty
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYonnex racquet under warranty broken in 2 pieces
being calling headquarters, left 8 messages with return .# 178******** , 4 days and no call back, still waiting
User's recommendation: Your warranties apparently are not honored
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Miami, Florida
Hard to get thru Cust service
My racquet broke on two , less than 1 year using it , just found out was discontinued , maybe reason was discontinue
User's recommendation: Request your warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lakeland, Florida
Yonnex racquet under warranty broken in 2 pieces
It's very difficult to go through the channels; it seems nobody answers. I've left multiple messages with no success.
- One of them with less than a year usage
- I bought 2 a discontinued raw
Preferred solution: Full refund
User's recommendation: Do not buy honey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy new racket frame was broken
racquets with less of 12 months usage frame broke ,, last 2 years had knee & shoulder surgery thks hope to hear from u
User's recommendation: Will never ever buy this brand
Broken racket handle
I was playing a match and it slipped out my hand and the hand broke I was wondering if you cab send me a new yonex ezone 98
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Willich, North Rhine-Westphalia
My only 2 months old racket frame was broken
- - Rackets Attack 9 broke in 2 months.
- - Replacement under 6-month warranty.
- - White; 1450 rupees; will send picture; asks for WhatsApp/phone.
I have a rackets attack 9 my only 2 months old racket frame was broken you can please change my racket my racket have 6 months warranty my racket was default piece you can send me the your WhatsApp number or phone number my racket colour was White and I am send my racket picture this is my humbly request to you please change my racket or claim my racket price was 1450 rupees
- I have racket astrokes attack 9 in white colour
- White colour
Preferred solution: I like to get change my racket
User's recommendation: Please change my racket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Delhi, Delhi
Inappropriate evaluations
- - Racket broke without any clash at 26 tension.
- - Sunrise Sports Company, seller in New Delhi, is not addressing the issue; the request is deemed invalid.
The badminton racket broke without any clash or collision. The tension of the strings was kept at 26, yet it still broke.
No one is listening to the real problem here in India. They are declaring the request to be not valid based on their assumptions.
Sunrise Sports Company, the seller of this product, is based in New Delhi. Please provide a solution.
Preferred solution: Refund or replacement
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