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Yonex

Yonex

yonex.com
What is your customer experience with Yonex?

Yonex Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Yonex has 1.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: I bought 2 a discontinued raw, I have racket astrokes attack 9 in white colour, One of them with less than a year usage.
    Cons: Bad warranty, White colour.

  • Recent recommendations regarding this business are as follows: "Do not buy yoNex unless have a great warranty", "Your warranties apparently are not honored", "Will never ever buy this brand", "Do not buy honey", "Request your warranty".

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Media from reviews

Have called 12 times and 4 email claiming for a less than 1 year usage of a Yonex tennis...
Have called 12 times and 4 email claiming for a less than 1 year usage of a... - Image 2Have called 12 times and 4 email claiming for a less than 1 year usage of a... - Image 3Yonex - Yonnex racquet under warranty broken in 2 piecesYonex - Yonnex racquet under warranty broken in 2 pieces - Image 2Yonex - Hard to get thru Cust serviceYonex - Inappropriate evaluations
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racket racquet messages racket frame frame request pieces warranty yonnex racquet warranty broken
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Julio R Pqs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

Have called 12 times and 4 email claiming for a less than 1 year usage of a Yonex tennis racquet

Have called 12 times and 4 email claiming for a less than 1 year usage of a Yonex tennis...
Have called 12 times and 4 email claiming for a less than 1 year usage of a... - Image 2
Have called 12 times and 4 email claiming for a less than 1 year usage of a... - Image 3
Contains 1 confidential file for company representatives

I am not happy at all. I called 12 times, left messages, and emailed, but got no responses after 8 days of continuous calls and emails.

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Loss:
$140
Cons:
  • Bad warranty

Preferred solution: To her my broken racquet replace or money back to her another racquet

User's recommendation: Do not buy yoNex unless have a great warranty

Julio R Tmn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Yonnex racquet under warranty broken in 2 pieces

Yonex - Yonnex racquet under warranty broken in 2 pieces
Yonex - Yonnex racquet under warranty broken in 2 pieces - Image 2
Contains 1 confidential file for company representatives

being calling headquarters, left 8 messages with return .# 178******** , 4 days and no call back, still waiting

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User's recommendation: Your warranties apparently are not honored

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Miami, Florida

Hard to get thru Cust service

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Yonex - Hard to get thru Cust service
Contains 1 confidential file for company representatives

My racquet broke on two , less than 1 year using it , just found out was discontinued , maybe reason was discontinue

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User's recommendation: Request your warranty

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Julio R Tmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lakeland, Florida

Yonnex racquet under warranty broken in 2 pieces

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It's very difficult to go through the channels; it seems nobody answers. I've left multiple messages with no success.

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Loss:
$149
Pros:
  • One of them with less than a year usage
  • I bought 2 a discontinued raw

Preferred solution: Full refund

User's recommendation: Do not buy honey

Julio R Tmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My new racket frame was broken

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racquets with less of 12 months usage frame broke ,, last 2 years had knee & shoulder surgery thks hope to hear from u

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User's recommendation: Will never ever buy this brand

Shanyah Fih

Broken racket handle

I was playing a match and it slipped out my hand and the hand broke I was wondering if you cab send me a new yonex ezone 98

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Maneeta M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Willich, North Rhine-Westphalia

My only 2 months old racket frame was broken

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Yonex - My only 2 months old racket frame was broken
Yonex - My only 2 months old racket frame was broken - Image 2
Contains 1 confidential file for company representatives

I have a rackets attack 9 my only 2 months old racket frame was broken you can please change my racket my racket have 6 months warranty my racket was default piece you can send me the your WhatsApp number or phone number my racket colour was White and I am send my racket picture this is my humbly request to you please change my racket or claim my racket price was 1450 rupees

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Loss:
$1450
Pros:
  • I have racket astrokes attack 9 in white colour
Cons:
  • White colour

Preferred solution: I like to get change my racket

User's recommendation: Please change my racket

Suchit M Pef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Delhi, Delhi

Inappropriate evaluations

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Yonex - Inappropriate evaluations

The badminton racket broke without any clash or collision. The tension of the strings was kept at 26, yet it still broke.

No one is listening to the real problem here in India. They are declaring the request to be not valid based on their assumptions.

Sunrise Sports Company, the seller of this product, is based in New Delhi. Please provide a solution.

View full review
Loss:
$175

Preferred solution: Refund or replacement

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