Yoder Smokers
Yoder Smokers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yoder Smokers has a 3.5 star rating from 3 reviews and overall sentiment is mostly neutral; consumers cite solid product quality alongside mixed service experiences and note the price level is high. This summary reflects Yoder Smokers reviews.
Positive Feedback
Customers praise product build and location value, report helpful phone support from advisors, and appreciate quick troubleshooting for issues like clogged augers.
Negative Feedback / Risk Areas
- Yoder Smokers customer complaints about missing parts and delayed or unfulfilled promises.
- Mixed customer service interactions with inconsistent responsiveness.
- Reliability issues: controller failures, temp control problems, and pellet auger clogs.
- High price level relative to discounts and offers.
Key Takeaways for Future Customers
- Ask about warranty coverage and service timelines before buying.
- Inspect and confirm all parts on delivery and contact support immediately for missing pieces.
- Expect quality construction but be prepared for possible service delays and higher price.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yoder Smokers has a 3.5 star rating from 3 reviews and overall sentiment is mostly neutral; consumers cite solid product quality alongside mixed service experiences and note the price level is high. This summary reflects Yoder Smokers reviews.
Positive Feedback
Customers praise product build and location value, report helpful phone support from advisors, and appreciate quick troubleshooting for issues like clogged augers.
Negative Feedback / Risk Areas
- Yoder Smokers customer complaints about missing parts and delayed or unfulfilled promises.
- Mixed customer service interactions with inconsistent responsiveness.
- Reliability issues: controller failures, temp control problems, and pellet auger clogs.
- High price level relative to discounts and offers.
Key Takeaways for Future Customers
- Ask about warranty coverage and service timelines before buying.
- Inspect and confirm all parts on delivery and contact support immediately for missing pieces.
- Expect quality construction but be prepared for possible service delays and higher price.
Media from reviews
Turn one complaint into a collective action
Merced, California
Controller not working on 1500
Did not receive the part I needed for my 1500. Really messed up my Easter plans. I have always had great service but not this time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSmoker will not start at all.This has to be withdrawn as I discovered the problem, the electrical cord had become slightly loose and that is the real problem.
Just had to w
Iggle cord and everything was perfect. My appolpgies to Yoder and jumping the gun there. Product is extremely terrific.Defiitly buy Yoder.Shop around but make sure look atYoder.
- Eveverythinc
- Bit pricey
Preferred solution: Nothing as the problem was mine. I should have checked the cord first.
Parker, Colorado
Clogged auger
Yoder 640 auger was clogged. Water got in and cemented the pellet dust. Advisor nailed it on my issue and how to fix.
Much appreciated he answered the phone on a Sat morning.
User's recommendation: Very helpful. Actual person answered the phone.
Customer service
Ill be honest, the first guy from customer service was not very kind, understanding or courteous.. the second guy was all of that..
I brought my 640 competition cart home and after one use it wouldnt light. I called and the guy would say nothing but labor isnt included at any stage of the purchase.. Just parts. The second guy asked what accessory I did purchase and if theres anything I wanted..
I told him yes and he said fine and said hed try to get something done asap as it was right before thanksgiving!
Hopefully the guy shows up. Thats where Im at currently..
User's recommendation: Ask them about warranty and if it doesn’t work how long it will take someone to get out to fix it..
Brampton, Ontario
Parts missing
I had purchased the two side stainless steel shelf covers and the stainless front bib all at same time. Upon installation I discovered I was short two screws that hold one of the side covers in place.
I contacted yoder customer care and they promised to send me the part , they did not send.
I contacted my local bbq dealer where I made the purchase and they contacted a rep whom in turn did call me. He said I must have previously spoken with an American rep.
He said he would correct the problem and now send the parts himself , another empty promise from yoder. I thought yoder was a reputable company but the customer care service is a disgrace.
User's recommendation: Buyer Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get in touch
Cant ask question the temp keeps going up and it is set at 350 so turned it off so need help to fix it
Preferred solution: Help using it
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