Yodel
Yodel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yodel has 1.2 star rating based on 160 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, Cheap, Cheapest.
Cons: Do not deliver and do not return calls as promised, Poor customer service, Reliability.Recent recommendations regarding this business are as follows: "Try to avoid if you can", "Forget using them they lie! They say my item was delivered when it wasn’t & now they cannot locate my property! Don’t bother ringing the numbers it’s automated then closes the call no matter what option you choose!", "When you order anything, always ask who will be delivering it - if its YOdel cancel the order!", "Be aware of very poor service", "Be aware of poor customer service".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yodel has 1.2 star rating based on 160 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, Cheap, Cheapest.
Cons: Do not deliver and do not return calls as promised, Poor customer service, Reliability.Recent recommendations regarding this business are as follows: "Try to avoid if you can", "Forget using them they lie! They say my item was delivered when it wasn’t & now they cannot locate my property! Don’t bother ringing the numbers it’s automated then closes the call no matter what option you choose!", "When you order anything, always ask who will be delivering it - if its YOdel cancel the order!", "Be aware of very poor service", "Be aware of poor customer service".
Most users ask Yodel for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery
Preferred solution: Deliver product or service ordered
User's recommendation: Try to avoid if you can
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hatfield, EnglandDamaged open package with damaged goods inside no care taken
- Very poor service
Preferred solution: Full refund
User's recommendation: Don't use these guys service is terrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Plymouth, PlymouthI never got to speak voice to voice over phone
User's recommendation: Forget using them they lie!!! They say my item was delivered when it wasn’t & now they cannot locate my property!!! Don’t bother ringing the numbers it’s automated then closes the call no matter what option you choose!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Streatham Hill, LambethNon-existent Customer Service
User's recommendation: Look for another way of your orders being delivered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo refund me cancel a lable
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLieing
Preferred solution: Deliver product or service ordered
Lying driver!!!
User's recommendation: When you order anything, always ask who will be delivering it - if its YOdel cancel the order!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dunoon, Argyll And ButeResolved: Missing parcel
User's recommendation: stay clear of yodel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am waisting all day,chatting with incompetent agens trying to verify if my order ,yesterday,which was with wrong home no(1 intead 74) was amended.can not get an answer!!
- No service
Preferred solution: Help and confirmation to my request!!!
User's recommendation: Be aware of very poor service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Madrid, MadridResolved: To raise a complaint about non delivery of a large item from Debenhams.com
Company fixed the issue and I have been provided with apology. Proof of non delivery by presenting photos of my front door.
- Unreliable
Preferred solution: Deliver product or service ordered
User's recommendation: Buying online presents a high risk of not getting items delivered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cranleigh, SurreyLied to cover themselves no customer service
User's recommendation: Use other companies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Madrid, MadridJJD000224****871757
- No service
Preferred solution: Do it and confirm!!
User's recommendation: Be aware of poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Swansea, City And County Of SwanseaComplaint about your driver
yodel are crap i havent heard any good reviews about them they only look after them selves never the customer's property
User's recommendation: i wouldnt recommend then to anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst delivery company ever.
Preferred solution: Apology
User's recommendation: I fee for you if you are forced to use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOpen new account
Preferred solution: I have a shop wanting Jone as parcel shop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamage parcel
Preferred solution: Full refund
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