Yellow Cab
Yellow Cab Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yellow Cab has 1.6 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Computer systems, Credit card systems, Discounts.
Cons: No cab when we have a contract, Sometimes cabs being late or slow, Do not show up but cancel just fine.Recent recommendations regarding this business are as follows: "Never", "User friendly", "Stay as", "Good", "Don't bother with Yellow Cab app or use Yellow Cab. They are unreliable and don't provide documentation".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yellow Cab has 1.6 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Computer systems, Credit card systems, Discounts.
Cons: No cab when we have a contract, Sometimes cabs being late or slow, Do not show up but cancel just fine.Recent recommendations regarding this business are as follows: "Never", "User friendly", "Stay as", "Good", "Don't bother with Yellow Cab app or use Yellow Cab. They are unreliable and don't provide documentation".
Most users ask Yellow Cab for the refund as a solution to their issues.
Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
I was weighing on a cab for over 3 hours never even scent a cab
User's recommendation: Never
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Verified Reviewer | Singapore, SingaporeLost wallet
User's recommendation: User friendly
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Verified Reviewer | Kansas City, MissouriCheck on availability
User's recommendation: Good
They refused to give me a ride home
Lost property
User's recommendation: Stay as
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Verified ReviewerHow much is my trip going to cost me I already...
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed by the driver Pierre.Rolinx (34109)
I got scammed by one of your drivers . I have landed in miami interation airport for the first time and i was trying to uber by standing near the yellow cab lane as i am getting wifi reception there and not in uber lane.
one of your drivers Pierre.Rolinx (34109) and asked to pay him 80+ dollers ,He took my luggage and kept in the cab boot before even discussing the fare details and am scared to resist as am first time coming to USA.
I have shown him my destination is 91 miles and i will pay same as uber and he did agree to it and said he will not charge as per the meter only later that i have boarded the cab.
I have seen the meter running and asked him if he is going to charge me according to it and told him that i cannot afford it and if his plan is to charge as per the meter i don't want to continue with that ride.
He said he is not going to charge as per the meter. I did not have any other option as my mobile service provider has issues in activating my data roaming .
Once we reached the destination he demanded and threatened to keep the meter until i pay every penny and he did charged me 7 dollars more just by keep the meter running at my destination.
I have approval upto 100 dollar but ended up paying 308.95 USD. i begged him not to do this as i cannot afford it and asked him to stand by his word.
He took advantage of my situation with his lies and deception.
I am never going to use Yellow cabs again and will inform the same to my friends and family.
- Deceving drivers
- High prices
- Low quality cabs
Preferred solution: I want Yellow cab company to apologize to me for hiring such drivers and making my first day in US miserable along with refund of 150$.
User's recommendation: Dont trust yellow cabs blindly , just look for alternative options.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Albuquerque, New MexicoBilled twice for one trip, then no cab showed up for next trip
On 4/15, I had ordered a pick up at 10:15 a.m. When they hadn't come by 10:30, I called.
They drove up while I was calling. I show in my "trips" on my Yellow Cab app that I made two trips to LAX; one at 10:20 and one at 10:30. Not only would that have been impossible, but either way, the original trip was made, if late, and I shouldn't be billed twice. Today, 5/2, My cab was due to arrive "on or about" 2:15 p.m.
as of 2:30 p.m., there was no cab, and when I attempted to call customer service, a bot told me that Yellow Cab was still looking for a cab to pick me up!
I ended up canceling my ride and getting Uber, barely making it to the airport in time to catch my flight. No wonder people hate Yellow Cab!
- Discounts
- Some dirty cabs
- Unreliability
- No show
Preferred solution: Full refund
User's recommendation: Don't bother with Yellow Cab app or use Yellow Cab. They are unreliable and don't provide documentation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaLeft item
Drivers accepts the pick up, but cancels after seeing that I booked for a round trip. I went through 6 drivers on 3/21/23 before I finally got a driver to come pick me up. All the rest refuse service
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Banos, Province Of LagunaComplaint
User's recommendation: No apologies. We won't recommend Yellow Cab to others
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Verified Reviewer | Birmingham, AlabamaCUSTOMER SERVICE
Preferred solution: Full refund
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Verified Reviewer | Charlottetown, Prince Edward IslandRidiculous prices
- Ridiculous prices
Preferred solution: Full refund
Need to call in a taxi driver due to him just about almost hitting my car
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlottesville, VirginiaCab driver was in an accident while driving to bring me home
On Friday evening at 5:30 I was in Shannon's doughs coffee shop on Preston Ave and I called Patricia cab 95 for a ride to go to my home from there and I did ride with her 1 before and this time she changed me $ 10.00 and she was driving on RT 29 and Thier was a car in front of her and yes she did slam on her brakes 4 times and she ran into the back of his car and I got jercked forward and I got a small bride under my eye and on my check and Im also wearing a denture in the front of my mouth and it flew out of my mouth and it broke up in 3 pieces and I really want to get them replaced a.s.a.p thank you
Preferred solution: Yes I want to go and get a front denture replacement replacement for my mouth
User's recommendation: The the passanagers allways take the time to buckle your seat belts to prevent injury
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Verified Reviewer | Phoenix, ArizonaUnbelievably bad service
- No cab when we have a contract
- Sometimes cabs being late or slow
Preferred solution: Let the company propose a solution
User's recommendation: Thumb a ride if you live in Sun City with mace in your pocket!!
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Your ride is worthless to the drivers who are in this to make money. Round trips and runs to stores are usually low-value wastes of time. Time that can be used to get more lucrative rides.