Anonymous
map-marker Miami, Florida

I was weighing on a cab for over 3 hours never even scent a cab

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Never had to weight on a cab for over 3 hours...I am done and i aill tell everyone i kniw ti nevet catch s cab ago
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User's recommendation: Never

Crayton Wsl

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| map-marker Singapore, Singapore

Lost wallet

Yellow Cab - Lost wallet
Yellow Cab - Lost wallet - Image 2
Haw par villa taxi stand .. take tha taxi .. then drop changi road eunos.. then go back time forget my wallet ... Latter remember my wallet ... So contect yellow cap ... Wallet inside my IC and more cards have .. most important respect also have..
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User's recommendation: User friendly

Kathy kay

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Verified Reviewer
| map-marker Kansas City, Missouri

Check on availability

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Yellow Cab - Check on availability
I need ride from KCMO bus station to 40 hwy Independence Missouri Friday the 1st at pickup time 8am I want to know how much it's gonna cost me
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User's recommendation: Good

Anonymous
map-marker Philadelphia, Pennsylvania

They refused to give me a ride home

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My job give me a vto cuz there wasnt any work sooo I called a yellow cab cuz my ride wont be out for lunch til 12 soo I called told her my location at said that Im banned or not allowed for pick up at the location cuz I cancelled too much like what she refused to get a driver to pick me up and the location is not allowed for pick up like bruhhh what sooo rude and disrespectful never I will called yellow cab again if something need to be done with her, her actions and her attitude
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Anonymous
map-marker Brisbane, Queensland

Lost property

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Lost my bag in a cab, the help desk was very professional and helpful, ire ie ed my bag back win two hours.
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User's recommendation: Stay as

Kathy kay

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How much is my trip going to cost me I already...

How much is my trip going to cost me I already booked it. I'm needing to know so I can hit up the ATM
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Narasimha reddy M

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Scammed by the driver Pierre.Rolinx (34109)

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Yellow Cab - Scammed by the driver Pierre.Rolinx (34109)
Original review Feb 21, 2023

I got scammed by one of your drivers . I have landed in miami interation airport for the first time and i was trying to uber by standing near the yellow cab lane as i am getting wifi reception there and not in uber lane.

one of your drivers Pierre.Rolinx (34109) and asked to pay him 80+ dollers ,He took my luggage and kept in the cab boot before even discussing the fare details and am scared to resist as am first time coming to USA.

I have shown him my destination is 91 miles and i will pay same as uber and he did agree to it and said he will not charge as per the meter only later that i have boarded the cab.

I have seen the meter running and asked him if he is going to charge me according to it and told him that i cannot afford it and if his plan is to charge as per the meter i don't want to continue with that ride.

He said he is not going to charge as per the meter. I did not have any other option as my mobile service provider has issues in activating my data roaming .

Once we reached the destination he demanded and threatened to keep the meter until i pay every penny and he did charged me 7 dollars more just by keep the meter running at my destination.

I have approval upto 100 dollar but ended up paying 308.95 USD. i begged him not to do this as i cannot afford it and asked him to stand by his word.

He took advantage of my situation with his lies and deception.

I am never going to use Yellow cabs again and will inform the same to my friends and family.

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Loss:
$150
Cons:
  • Deceving drivers
  • High prices
  • Low quality cabs

Preferred solution: I want Yellow cab company to apologize to me for hiring such drivers and making my first day in US miserable along with refund of 150$.

User's recommendation: Dont trust yellow cabs blindly , just look for alternative options.

Sherry S Ipv

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Billed twice for one trip, then no cab showed up for next trip

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On 4/15, I had ordered a pick up at 10:15 a.m. When they hadn't come by 10:30, I called.

They drove up while I was calling. I show in my "trips" on my Yellow Cab app that I made two trips to LAX; one at 10:20 and one at 10:30. Not only would that have been impossible, but either way, the original trip was made, if late, and I shouldn't be billed twice. Today, 5/2, My cab was due to arrive "on or about" 2:15 p.m.

as of 2:30 p.m., there was no cab, and when I attempted to call customer service, a bot told me that Yellow Cab was still looking for a cab to pick me up!

I ended up canceling my ride and getting Uber, barely making it to the airport in time to catch my flight. No wonder people hate Yellow Cab!

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Loss:
$25
Pros:
  • Discounts
Cons:
  • Some dirty cabs
  • Unreliability
  • No show

Preferred solution: Full refund

User's recommendation: Don't bother with Yellow Cab app or use Yellow Cab. They are unreliable and don't provide documentation

Paxson Ijb

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Verified Reviewer
| map-marker San Francisco, California

Left item

My house keys fell out my pocket along with my phone, I heard the phone drop, but not my keys. The driver was elderly Asian man. He picked me at 650 Eddy st 12.19 am . Who can calltoattempt retrieve my keys?
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Anonymous
map-marker Everett, Washington

Drivers accepts the pick up, but cancels after seeing that I booked for a round trip. I went through 6 drivers on 3/21/23 before I finally got a driver to come pick me up. All the rest refuse service

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To me. They just canceled without explanation. I had to call back to the dispatcher and let them know that the driver accepted the call but then canceled saying your journey has been completed. My first call was at 3:00am I finally got a ride at 6:00am. That is not good business at all. I was trying to get medicine for my grand baby who was very sick. This truly upset me that the drivers wont pick up a customer unless the distance is far so they can make as much money as possible. Im disabled and dont drive. I have no choice but to call a cab when I need a ride. I felt discriminated against.
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1 comment
Guest

Your ride is worthless to the drivers who are in this to make money. Round trips and runs to stores are usually low-value wastes of time. Time that can be used to get more lucrative rides.

Kitt M Vue

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Verified Reviewer
| map-marker Los Banos, Province Of Laguna

Complaint

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Yellow Cab - Complaint
Yellow Cab - Complaint - Image 2
Yellow Cab - Complaint - Image 3
We bought 2 pizza pies from Yellow Cab Olivare Plaza-Los Baños worth 499.00. The pizzas are not fresh. Tasted flat, the crust like "cardboard" like your branch sold an old stock! We gave parts of the pizzas to the dogs abd cats outside. Some we kept in the ref to show to the branch when it opens on monday, jan 2, 2023. We are so disappointed Yellow Cab! Kuya and I are seniors and we thought the pizza pies will add good to our media noche. We demand refund of the money we paid for to buy those 2 old stock pizza pies! We will never eat in your store)/outlets!
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User's recommendation: No apologies. We won't recommend Yellow Cab to others

Latoya R Vaj

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Verified Reviewer
| map-marker Birmingham, Alabama

CUSTOMER SERVICE

Last night I had experienced a bad encounter with one of your drivers he was very very rude to me and my husband and then I told him that I was going to pay with my card and then he tells me that my card was declined and that's when I called my card and my balance $0.00 which was impossible that's when he took my off my card and then he drove off while i was still in the car.
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Loss:
$20

Preferred solution: Full refund

Mausam K Isz

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Verified Reviewer
| map-marker Charlottetown, Prince Edward Island

Ridiculous prices

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I was made to pay ridiculous amount of money simply for taking a ride between 2 spots that are less than 2 km. First I moved some stuff when the driver charged me $36. The next ride I had to simply go back to my place without any stuff and I was being charged $28 but I paid $20. I want these charges explained to me and I need my money back.
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Loss:
$30
Cons:
  • Ridiculous prices

Preferred solution: Full refund

Katrina L Qyf
map-marker Washington, United States

Need to call in a taxi driver due to him just about almost hitting my car

Taxicab number 850 Myself and my son's father were driving on the freeway just about 5 minutes ago at 9:35 We've got all the freeway from 5 going towards To commodome when you're cap driver how to cut us off inches about meters hit side Concrete Barrier He continued to keep on driving That was very unprofessional of him We guys speak to him and let him know what hes doing on the Road as far as not known how to even drive thank you.
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Mary M Nws

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Verified Reviewer
| map-marker Charlottesville, Virginia

Cab driver was in an accident while driving to bring me home

Yellow Cab - Cab driver was in an accident while driving to bring me home

On Friday evening at 5:30 I was in Shannon's doughs coffee shop on Preston Ave and I called Patricia cab 95 for a ride to go to my home from there and I did ride with her 1 before and this time she changed me $ 10.00 and she was driving on RT 29 and Thier was a car in front of her and yes she did slam on her brakes 4 times and she ran into the back of his car and I got jercked forward and I got a small bride under my eye and on my check and Im also wearing a denture in the front of my mouth and it flew out of my mouth and it broke up in 3 pieces and I really want to get them replaced a.s.a.p thank you

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Preferred solution: Yes I want to go and get a front denture replacement replacement for my mouth

User's recommendation: The the passanagers allways take the time to buckle your seat belts to prevent injury

Featured
Lynn O Dqe

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Verified Reviewer
| map-marker Phoenix, Arizona

Unbelievably bad service

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Yellow Cab - Unbelievably bad service
Explore video interviews
1)sent to Access side, not paying customers. Right side schedules p/up 11:30 am. 11;45, NO CAB?? Have correct address PLUS bogus address they "can't delete". 70 year old woman, arthritic feet, bad knees, back,hip, hobbles to appt. 3:10 pm, schedule home.wait 52 mins;call;another 15 mins. These idiots send cab to bogus address in Surprise, when she KNEW I was at Barnet/Delaney!!? Hobbled home home. home. in
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Cons:
  • No cab when we have a contract
  • Sometimes cabs being late or slow

Preferred solution: Let the company propose a solution

User's recommendation: Thumb a ride if you live in Sun City with mace in your pocket!!

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