Yankee Publishing
Yankee Publishing Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yankee Publishing has 2.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice magazine.
Cons: Deceptive customer service representatives, Lies about customer calls, Subscription fraud.Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Dublin, New Hampshire
Resolved: I cannot cancel my subscription to Yankee Magazine after one year and four attempts
I wrote to two newspapers and the attorney general's office and the BBB. IF I didn't I'm sure I'd still be trying to get my refund.
Yankee did refund me this year's price for a he magazine along with money they illegally took.last year too.
I can't believe that you cannot cancel a subscription with.Yankee. What crooks!
I subscribed to Yankee Magazine, Yankee Publishing, Dublin NH at a introductory rate of $10, September 2017. I understood I would be automatically renewed.
September 2018 without any advance warning Yankee took $39.95 out of my bank account. At that time I called and told them to cancel my subscription. I paid for 2018 and was assured I would not be billed again. September 3, 2019 I received notice from Yankee they were planning on taking money from my account again.
I called and they said they had a record of my call September 2018 but couldn't make out what it said. I again insisted that it be cancelled. I was assured it was. I also received an email September 6 saying I was all set.
September 17 Yankee withdrew $29.72 from my bank account leaving me with $30 until I receive my social security retirement check on October 3.
According to the person who answered my call (Deborah) she said I have a "pending subscription." They might be able to refund me in the next two and a half weeks or so. What do I do in the meantime?
- Nice magazine
- Deceptive customer service representatives
- Lies about customer calls
- Subscription fraud
Preferred solution: Full refund
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